Position Description:  

The Barista is responsible for delivering an exceptional guest experience through friendly, efficient service while maintaining ParkX brand standards. This role serves as a guest relations ambassador, ensuring a welcoming environment through professionalism, teamwork, and attention to detail. The Barista supports daily operations by preparing beverages, handling point-of-sale transactions, and maintaining a clean and safe workspace. 

Responsibilities 

• Provide courteous, professional, and engaging service to all guests and associates at all times 

• Prepare and serve beverages and food items in accordance with brand standards and recipes 

• Operate point-of-sale (POS) systems accurately and efficiently 

• Maintain cleanliness and organization of the café, equipment, and service areas 

• Uphold company standards for work procedures, dress, grooming, punctuality, and attendance 

• Adapt to changes in work areas and operational procedures with a positive, flexible attitude 

• Demonstrate a willingness to learn new skills and continuously improve existing ones 

• Identify and resolve routine operational issues independently; ask for assistance when needed 

• Actively support team members and assist with additional duties as required 

• Follow all company safety and security policies and procedures at all times 

• Properly handle keys, equipment, and materials in accordance with established protocols 

• Use safe lifting techniques and follow guidelines for handling heavy objects and carts 

• Safely use, store, and handle cleaning chemicals and supplies 

• Promptly identify and report safety hazards or security concerns to management 

• Serve as a guest relations ambassador, reinforcing a positive and welcoming environment 

• Perform other duties as assigned 

 

Qualifications 

• Ability to communicate clearly and professionally in English 

• Strong customer service skills with the ability to interact effectively with guests 

• Self-starter with a calm, even disposition and a team-oriented mindset 

• Willingness to assist co-workers and “pitch in” as needed 

• Ability to operate a point-of-sale system 

• Ability to lift and carry up to 50 pounds 

• Ability to push and pull carts weighing up to 150 pounds 
• Commitment to maintaining a professional appearance and demeanor 

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• Spend time sitting, standing, and walking 

• Spend time making repetitive motions 

• Push, pull or lift to 50 pounds 

• Able to use his/her hands to manipulate/control tools and/or objects 

• Work under distracting or uncomfortable noise levels 

• Work indoors in a temperature-controlled environment and outside 
• Respectful of shared workspace and physical proximity with other