Position Overview

The System Administrator will play a crucial role in maintaining, upgrading, and securing our organization's IT infrastructure. This position requires a proactive and detail-oriented professional with strong technical skills and a passion for ensuring the stability and reliability of our systems.

Work Location

Washington, DC (3-4 days remote)

Job Responsibilities and/or Success Factors

System Maintenance and Upgrades:

• Perform regular system updates, patches, and upgrades to ensure optimal performance.
• Monitor system health and proactively address any issues to minimize downtime.

Network Management:

• Configure and maintain network devices, including routers, switches, and firewalls.
• Troubleshoot network issues and collaborate with the IT team to implement solutions.

Security Management:

• Implement and maintain security protocols to safeguard the organization's data and systems.
• Conduct regular security audits and respond to potential threats in a timely manner.

User Support:

• Provide technical support to end-users, addressing hardware and software-related issues.
• Assist in the onboarding and offboarding processes for employees.

Backup and Recovery:

• Develop and maintain backup and recovery procedures to protect critical data.
• Test and validate backup systems regularly to ensure reliability.

Documentation:

• Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting steps.
• Train other IT staff and end-users on system-related processes.

Vendor Management: 

• Liaise with vendors to resolve technical issues and ensure the timely renewal of licenses and warranties.

Disaster Recovery Planning: 

• Implement disaster recovery plans to ensure business continuity in the event of a system failure or security breach.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Proven experience as a System Administrator or in a similar role.
• Strong knowledge of operating systems, network protocols, and security standards.
• Familiarity with virtualization technologies and cloud platforms.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

• Relevant certifications (e.g., MCSA, CompTIA Security+, CCNA, Network+) are a plus.
• Proficiency in using specific tools such as Microsoft Admin Center, ConnectWise, Microsoft Azure, VMware, and other relevant database management systems is preferred.