Client Services Associate - Hospitality Operations

Posted:
11/19/2025, 11:10:43 PM

Location(s):
Massachusetts, United States ⋅ Boston, Massachusetts, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
On-site

DEPARTMENT OVERVIEW: 
The Boston Red Sox Client Services department oversees the managing all of Fenway Park’s premium  members, spanning three different premium clubs at the park. The Client Services team works to build relationships with clients through various interactions during games & special events and by providing exclusive experiences.  
 
POSITION OVERVIEW: 
This position will encompass all areas of the Client Services department by providing support for both day of game club and suite activities as well as non-game day events. The position will directly interact with premium members, providing extremely high-level hospitality. This role requires that you are comfortable building relationships with guests and that you regularly go the extra mile to ensure they are satisfied during their game day experiences.   

This role has an hourly rate of $19
At the Boston Red Sox and Fenway Sports Management, we go beyond embracing diversity. We’re committed to living by our values, strengthening our community, and creating a workplace where people genuinely feel like they belong. 
 
Too often, job seekers don’t apply to positions because they don’t meet every qualification. If you love this role and are great at what you do, we encourage you to apply. Your unique skills and experiences might just be what we’ve been looking for.
 
Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.