Purpose

Security Associates are responsible for ensuring the safety and security of all PharmaCann, customers, employees, and vendors.  In order to adequately protect people and property, security associates must know and enforce rules and regulations to prevent criminal activity before it happens. They may monitor points of access in a building or property to allow entry only to individuals with the correct identification or authorization.  They walk amongst visitors to promote order and provide a visible presence that deters safety issues. Security will also provide a friendly, welcoming presence to all patrons entering the facility. 

Essential Duties

Security

• Patrol commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates. Secures premises and personnel by patrolling property regularly; monitoring surveillance equipment; review and audit historical footage from various CCTV software, inspecting buildings, equipment, and access points; permitting entry.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures.
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Circulate among visitors, patrons, and employees to preserve order and protect property.
• Warn persons of rule infractions or violations, and evict violators from premises.
• Check identification credentials of patrons as they enter the building. 
• Monitor CCTV and conduct video investigations when necessary
• Pull relevant footage of incidents that happen on company property.
• Monitor alarm systems on site and respond to all detected alarms. 
• Maintains a clean and organized work area.

Compliance and Reporting

• Ensure compliance with all state and federal laws and regulations.  
• Report any security or compliance issue or situation to the direct supervisor. 
• Create incident reports and appropriately log all incidents and alarm events detected.
• Maintain accurate sign-in and key logs.

Supervision

• Works under the direct supervision of the Regional Security Manager and Director of Security. This
  person does not supervise employees directly.

Job Qualifications

Work Experience

• A minimum of 2 years’ security, safety, or related experience.
• Experience working in a fast-paced retail, production environment with diverse clientele preferred.
• Demonstrated safety, security, risk management, and client service capabilities.
• Must be able to secure appropriate work credentials from the Cannabis Control Commission.

Education

• High School degree or equivalent required.
• 2-year college degree or related college coursework preferred.

Proven success in the following job competencies

• Strong oral and written communication capabilities.
• Ability to work with team members, clientele to manage risk and ensure compliance.
• Strong orientation to teamwork and collaboration, ability to partner with managers on operational matters.
• Ability to deal with and resolve problems in a professional manner.
• Professional appearance.

Working Conditions

• Able to use a computer for extended periods of time.
• Able to move about a typical office, manufacturing, warehouse, or retail environment
• Able to perform general office managerial and administrative activities.
• Able to lift and move up to 25 pounds occasionally.
• Regular and on-time attendance.
• Hours regularly exceed 40 hours per week.
• Occasional travel by conventional means to other locations as required.