Western offers competitive pay, benefits, paid time off, paid holidays, and a family-oriented culture. Western Express HQ is in Nashville, TN. All outside terminals, located all over the country, have a small town, tight knit family atmosphere. Whether you are in Nashville or at one of our outlying locations, you are treated like family!

Position Responsibilities:

• Effectively manage incoming driver requests and provide timely assistance with driver inquiries.
• Open and manage daily repair orders while coordinating directly with technicians to facilitate repairs as needed; basic mechanical knowledge is preferred.
• Maintain working knowledge of Transman systems; experience with VRMS coding is a plus.
• Demonstrate a courteous, professional, and positive attitude with strong communication skills, as effective communication is essential.
• Successfully multitask and maintain a high level of organization in a fast-paced shop environment.
• Utilize computer systems proficiently and maintain accurate typing and data entry skills.
• Complete required documentation and reporting in a timely manner, including DOT inspection reports and violation documentation.
• Consistently meet commitments, deadlines, and performance expectations.

Qualifications:

• Ability to thrive in a fast-paced work environment.
• Strong problem-solving skills with a proactive and forward-thinking mindset.
• Excellent verbal communication skills with team members and leadership.
• Highly detail-oriented with strong organizational skills.
• Demonstrated commitment to providing exceptional customer service.
• Strong computer proficiency and technical aptitude.

Compensation:

• Compensation will be based on experience and qualifications.

Due to the collaborative nature of the work environment, the spontaneous need for idea generation and execution, and the potential for expedited remediations, responses, or information gathering, in-person, in-office attendance is an essential function of this position.

Western Express, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, pregnancy, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act or other similar state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Western. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process.

I understand, where permissible under applicable federal, state, and local law, I may be subject to a pre-employment drug test after receiving a conditional offer of employment. Upon employment, employees may be required to have their picture taken.