Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP BASIS Administration
Good to have skills : Cloud Infrastructure
Minimum
5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and resolving any technical issues that may arise.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Ensure effective communication and coordination with stakeholders.
- Perform troubleshooting and debugging of application issues.
- Monitor and maintain application performance and availability.
- Identify areas for improvement and implement solutions.
- Stay updated with the latest industry trends and technologies.
- Assist in the development and implementation of new applications.
- Provide technical support and guidance to end-users.
- Document and maintain technical specifications and user manuals.
- Collaborate with cross-functional teams to ensure seamless integration of applications.
- Conduct regular audits to ensure compliance with security and data protection policies.
- Participate in on-call rotations to provide 24/7 support when required.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP BASIS Administration.
- Good To Have Skills: Experience with Cloud Infrastructure.
- Strong understanding of SAP BASIS Administration principles and best practices.
- Experience in installation, configuration, and maintenance of SAP systems.
- Knowledge of SAP system monitoring and performance tuning.
- Familiarity with SAP security and authorization concepts.
- Experience in troubleshooting and resolving SAP system issues.
- Knowledge of SAP transport management and system landscape design.
- Solid understanding of database concepts and SQL scripting.
- Experience in working with SAP Solution Manager.
- Ability to analyze and interpret system logs and traces.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
Additional Information:
- The candidate should have a minimum of 5 years of experience in SAP BASIS Administration.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.