Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management

The Director Account Management is a key position within the German sales organization, contributing significantly to the strategic direction and sustainable growth of the company. In this role, you will be responsible for developing and implementing long-term market and customer strategies, steering complex transformation projects, and driving innovation. The leadership and development of a team of Account Managers and leaders could be part of the role, depending on organizational requirements.

Responsibilities
• Develop and implement comprehensive account and market strategies to position Mastercard as a leading partner in the German market
• Drive and be accountable for achieving revenue, profitability, and growth targets
• Build and maintain relationships with top clients, decision-makers, and external stakeholders
• Initiate and manage strategic transformation projects and innovation initiatives
• Collaborate with internal partners (Business Development, Marketing, Product, Legal, Finance, Franchise, etc.) at both national and international levels
• Ensure compliance with regulatory and internal company requirements
• Represent the company at industry events, conferences, and to external partners
• Foster an open, inclusive, and high-performance corporate culture
• The leadership and development of a team of Account Managers and leaders could be part of the role, if organizationally required.

Experience, Skills & Qualifications
• Several years of leadership experience in account management, sales, or related fields, ideally with personnel responsibility
• Proven success in developing and implementing market and customer strategies
• Experience managing complex projects and working with multiple stakeholders
• Strong analytical, communication, and strategic skills
• Experience in change management and leading transformation processes
• Excellent knowledge of the banking and payment industry and the German market
• Fluent in German and English; additional languages are an advantage

Cultural Fit
• Role model for leadership, diversity, and inclusion
• Ability to inspire, develop, and lead teams to peak performance
• High self-motivation, innovative spirit, and strategic thinking
• Willingness to take responsibility and actively drive change

What We Offer
• A leading role with significant scope for shaping the business
• Development opportunities at the senior executive level
• Attractive compensation package and additional benefits
• International working environment and access to global networks

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.