Posted:
1/8/2026, 4:47:52 PM
Location(s):
Victoria, Australia ⋅ Melbourne, Victoria, Australia
Experience Level(s):
Senior
Field(s):
Customer Success & Support
The opportunity:
Are you looking for a role that offers structure, purpose, and flexibility without the full-time grind? We’re seeking a warm, professional Receptionist to join our AIA team in Melbourne. This is a great opportunity for someone who enjoys connecting with people and wants to contribute to a business that helps Australians live Healthier, Longer, Better Lives.
As the welcoming face of AIA, you’ll be the first point of contact for staff and visitors, managing our reception space. You’ll also support projects and initiatives for our Executive Committee and CEO Office as required, adding some variety to your day.
This is a permanent position based at our St Kilda Road office, with working hours from 8:30am to 4:30pm, Monday to Friday—perfect for those who value work-life balance. Alternatively, job share arrangements can be available for the right candidates!
To do this successfully you will:
Greet visitors and provide a friendly, professional reception service.
Support staff with day-to-day administrative needs.
Manage meeting room bookings and assist with travel arrangements for senior leaders.
Handle invoicing and expenses for the CEO Office.
Contribute to staff engagement activities and occasional projects.
Successful applications will demonstrate:
A reliable, organised individual with experience in reception, office administration, or hospitality.
A natural communicator who enjoys building relationships and is confident engaging with senior executives.
Strong attention to detail and the ability to manage priorities with ease.
Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
Flexible working arrangements to suit your lifestyle
Access our training and development to build on your current skills
Career development through internal mobility opportunities
Work for a business helping millions of Australians and make a difference to someone’s life everyday
Access additional leave days a year to recharge and refresh yourself
Enjoy wonderful Health and Wellbeing initiatives that support you
Work with supportive and inclusive managers
Flexible working arrangements
At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2023 ANZIIF awards by being named Life Insurance Company of the Year.
AIA is different. Are you?
If you want to be part of an organisation and are ready for a role that offers flexibility, purpose, and the chance to make a difference every day, apply now.
Website: https://aia.com.au/
Headquarter Location: Australia, Isabela, Philippines
Employee Count: 11-50
Year Founded: 1993
IPO Status: Private