At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Accounts Receivable Specialist with Italian you will be responsible for following up with customers for overdue payment and address customer inquiries, follow up on outstanding receivables and dispute cases.

In this role, a typical day will include:

• Manage own portfolio of customers via Receivables management tool in SAP, following up individual accounts for payment collection.
• Provide detailed analysis of portfolio aging and highlight areas of concern based on company guidelines.
• Review blocked orders due to credit check periodically, addressing reasons for block and releasing order once resolved, adhering to deadlines.
• Maintain contact with local stakeholders and customers to provide detail of blocked credit accounts.
• Maintain contact with global COE to support any issue related to cash allocation or credit management.
• Follow up on Credit card transaction and its related master data
• Create and monitor customer disputes in Receivables management, ensuring no overdue cases.
• Create reports and provide data to be used in periodic credit committee meeting between global, regional and local teams.
• Ensure all customer contact is documented and requests from customers are actioned in a timely manner.
• Ensure all open items raised by the global COE are closed in a time manner and in good quality.
• Produce report for review of customer disputes and liaise with local teams for resolution.
• Timely communication with regional & local Accounts Receivable teams/business function as required.
• Actively participate in the financial Month-end-close activities (calculate provisions for bad debt, perform accounts reconciliations)

WHAT YOU’LL BRING TO ALCON:

• Passion for I2C operations function and great communication skills
• Fluency in English and Italian language is a must
• Previous experience in I2C processes
• Experience with credit management / cash collection / customer service preferred
• Excellent customer service behavior (role model)
• Previous experience working with SAP as a nice to have
• Positive attitude and ability to work in fast-paced project environment

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to work in best-in-class Organization among Medical Devices/Equipment sector.
• Truly international environment and daily interactions with colleagues from all over the world.
• Attractive benefits package (private medical care, group insurance, lunch card, transportation allowance, pension plan, Multisport/cultural card, free Alcon products for you and your significant other).
• Permanent employment contract, attractive base salary and annual bonus.
• Hybrid model of work (3/2/weekly)
• Brand new office in Marynarska 15, Warsaw, with a lot of facilities inside.

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