Posted:
10/23/2024, 10:53:51 AM
Location(s):
Ontario, Canada ⋅ Old Toronto, Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
About Us:
Established over 30 years ago, Medcan is a global leader in assessing clients' overall well-being and inspiring them to live well. Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes.
Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site and by video consult for individuals, families and organizations. Our team of 700+ staff see clients virtually and physically from our downtown Toronto and Oakville clinics.
Our Dedicated Care team is hiring a Client Care Coordinator on a full time, 14 month contract basis. The ideal candidate is an experienced Client Care Coordinator who possesses excellent communication and client service skills. The role is primarily responsible for obtaining medical reports, fulfilling prescription requests, answering phones and administrative work for the Dedicated Care Team.
The Accountabilities:
There is no face-to-face patient contact in this role; the primary interaction with patients is through the telephone or by e-mail so the successful applicant must have similar experience. The role is well suited to candidates who have demonstrated the ability to thrive in a changing environment, have excellent organizational skills, an ability to prioritize and work independently and have experience working with multi-disciplinary teams including nurses and physicians.
The Requirements:
This is a full-time contract role with full-time hours. The position will be remote, however, it may require partial or full on-site requirements in future. This role is primarily scheduled during business hours Monday through Friday. Occasional Saturdays may be required.
Our Benefits:
Medcan’s philosophy of Live Well, For Life applies not only to our clients, but also our valued staff members. We provide paid Wellness Days along with a variety of programs to help our employees manage their mental and physical well-being. We offer special employee rates on fitness sessions, in-house specialty services, and a complimentary membership to our clinic to name a few.
We also have employee perks to continue to help our staff Live Well, For Life. This includes complimentary group fitness sessions as well as an on-site healthy lunch program provided by our own food and catering brand, Nourish. We also provide interactive webinars hosted by our in-house experts focused on Eat, Move, Think. Our enhanced benefits package is just one of the reasons why we continue to be one of Canada’s Best Managed Companies!
We thank all applicants for their interest; however only those selected for an initial interview will be contacted. No phone calls and no agencies please.
Diversity, Inclusion, and Accessibility:
Medcan is an equal opportunity employer committed to the principles of employment equity, diversity, and inclusion. We continuously work to provide a fair opportunity for all staff to participate and succeed at work, creating a sense of belonging, respect and a place that values the unique perspectives and lived experiences of each member of our team. We recognize the value of diversity in attributes such as age, gender identity and expression, sexual orientation and attractionality, ethnicity, race, colour, nationality, family and marital status, ability, religion and belief, freedom of thought, and any other characteristic that makes you unique. If these principles resonate with you, we encourage you to apply!
If contacted for an employment opportunity, please advise your Talent Acquisition Specialist if you require accommodation.
Website: https://medcan.com/
Headquarter Location: Toronto, Ontario, Canada
Employee Count: 251-500
Year Founded: 1987
IPO Status: Private
Industries: Health Care ⋅ Medical ⋅ Wellness