The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Are you looking for a career path that combines strategy, analytics, operational practices and business insights? Strategic Business Operations provides strategic, tactical, financial, operational, analytical, and team management support for a wide variety of business planning and operations functions for the Sales Organization. The position requires a seasoned professional with significant relevant experience, a broad well-rounded set of skills, a high level of energy, flexibility, perpetual enthusiasm to learn new skills and take on new responsibilities, and a demonstrated ability to thrive in a fast-paced environment. If you are highly skilled at leadership communication and collaborating across organizations as well as a fast learner with a can-do attitude, we would like to talk with you.

Job Description:

Background:

We are the central business operations team for the Sales Organization, working with the top sales executives and key sales leaders in the organization that ensures smooth ongoing business operations while look forward and enable the next wave of growth. We partner with Marketing and Product teams to collaborate end-to-end on what is best for our customer as well as working very closely with corporate teams like Finance, Analytics and HR to optimize operations. This is a role with enormous diversity, complexity and is full of intellectual challenges. It will require superb mental agility with the scope for enormous value creation. The Payments and Fin Tech Industry is one of the highest growth, most competitive industries right now and PayPal has a very strong position (but also an incredibly impressive set of aggressive competitors). This is an opportunity for someone who loves a challenge, wants to be stretched, who plays to win and plays as part of a team.

You will be a thought partner to the sales leadership team supporting our biggest clients. You will work with Sales and partner teams to understand challenges, discover insights and implement solutions required to manage and grow our business. You are deeply curious and persistent in gaining knowledge about our sales processes, products and go-to-market strategy. You are solution oriented and striving to improve processes and drive progress for the organization.

Requirements:

• Provide high-level staff support to Sales Leadership Teams (i.e., Enterprise and Partner Sales, Account Management) in support of leadership meetings, executive-level reporting (e.g., Ops Reviews), and reporting progress against goals and status of internal initiatives; Create, enhance, manage, and execute upon the overall staff communication strategy and plan including meeting agendas and materials, leadership and team meetings, and various communications.
• Support the management of internal projects and initiatives in support of critical business priorities.
• Partner and collaborate with cross-organizational functions such as Analytics, Data Science, Product, Finance, HR, and other Planning and Operations functions to help deliver on various objectives including workforce / budget planning, business initiative reporting, annual planning, and other operational reporting.
• Streamline existing processes and recommend process improvements. Automate existing workflows to improve the efficiency of the company.
• Support Annual Planning Process and become the driving force behind the process of aligning key organizational stakeholders.
• Develop, track and report key business metrics - Define, develop, enhance, and produce effective management reporting for various levels of management team based on the right set of metrics related to the annual, quarterly, monthly, and daily operations of the company.
• Capture, manipulate, analyze, and utilize data from multiple systems to create effective management reporting and trend analysis. Understand key metric trends and investigate variances as necessary. Develop tools and processes to enable forecast accuracy and support variance explanations.
• Set up and maintain departmental document repositories, global distribution lists, and various databases for leadership-level information dissemination and archiving.

Basic Qualifications:

• 8+ years of progressively more responsible experience in directly relevant leadership roles in technology, strategy & operations, business planning and analysis, project/program management, financial management and reporting, and/or business/systems analysis. Direct relevant experience within a larger, leading technology company is highly preferred.
• Preference for MBA Degree
• Excellent verbal communication, presentation, collaboration and teamwork skills with demonstrated ability to gain trust, secure buy-in and influence change at all levels.
• Outstanding written communication, analytical and problem-solving skills.
• Highly skilled in the creation of presentations, new reporting mechanisms and other documents. High attention to detail with ability to synthesize information from multiple sources and distill it in crisp, clear language appropriate for a variety of audiences.
• Strong analytical, strategic-thinking, problem-solving, and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
• Advanced proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Visio, Project, and SharePoint) required.
• Strong process orientation and demonstrated ability to define and document new or improved business and financial planning and management processes and reporting mechanisms. Demonstrated understanding of process improvement programs and processes, with experience driving them successfully within organizations highly preferred.
• Demonstrated ability to thrive in a team-based environment that is fast-paced, rapidly changing, and service-oriented.
• Proactive, resourceful, and creative in fully utilizing available resources and data to achieve excellent analysis.
• High level of attention to detail, including the ability to maintain meticulous records of projects and programs financials, issues, risks, decisions, schedules.

Subsidiary:

PayPal

Travel Percent:

0

-

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$82500 to $187990

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.