Role Description

The Production Solutions Chapter is responsible for the technical configuration required to support clients on Aladdin’s Data & Analytics enterprise platform, as well as for facilitating updates to the operating environment for existing users. The team works closely with stakeholders to understand business requirements and design scalable, repeatable solutions that integrate with multiple data sources and support enterprise-wide self-service needs.

This growing team consists of skilled Business Analysts who apply standard BA methodologies, supported by a strong understanding of BlackRock’s organization, processes, and technology. The team is seeking an Associate to support the expanding BlackRock and Aladdin client pipeline, as well as the growing existing client base.

In this role, you will leverage your understanding of Aladdin’s Data & Analytics platform to design and deliver innovative client solutions. You will be responsible for the technical design, build, and implementation of the platform in close collaboration with partner teams such as BlackRock Solutions (BRS) and end users. You will also act as a feedback channel to Process Engineering, helping to continuously enhance analytic capabilities and deliver best-in-class solutions.

The ideal candidate thrives in fast-paced, ambiguous environments, thinks creatively, takes initiative, and is comfortable working under tight deadlines and scrutiny.

Key Responsibilities

• Provide ongoing support for the production processes that power the Aladdin Data Factory, including the installation of customizable analytics and reporting solutions
• Own day-to-day configuration for new and existing clients on the Data & Analytics platform, including milestone tracking, action item management, and stakeholder coordination
• Develop in-depth knowledge of Aladdin functionality to ensure clients fully leverage the platform’s capabilities

Qualifications

• 2+ years of experience in client service or client implementation roles
• Proven ability to multitask and manage cross-functional projects in a fast-paced environment
• Strong curiosity and drive to understand processes, with creative problem-solving skills and an eagerness to learn new technologies
• Demonstrated critical thinking skills and experience using technology to solve problems at scale
• Outstanding academic achievement, with a degree in business, computer science, economics, finance, mathematics, or a related quantitative field
• Excellent communication and presentation skills, with the ability to explain complex concepts clearly and concisely
• Programming experience in Python or Perl is a plus, but not required
• Experience with SQL, Power BI, and ServiceNow (SNOW) is a plus