Carrier Payable Support

Posted:
11/5/2024, 4:00:00 PM

Location(s):
Lowell, Arkansas, United States ⋅ Arkansas, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Job Title:

Carrier Payable Support

Department:

Finance

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under close supervision, the position is responsible for reviewing and approving invoices from third party vendors, suppliers, customers and/or carriers. This position will also monitor the day-to-day workflow of the FOA.  

Job Description:

Key Responsibilities:

  • Work through a high volume of loads daily to complete the assigned queues each week.
  • Solve and address the root causes of missing paperwork and reference numbers in relation to carriers by working with others inside the company to come up with solutions to resolve ongoing issues.
  • Research and resolve problems surrounding lack of paperwork and reference numbers including reviewing reports to retrieve and resolve loads unbilled and working with carriers to retrieve missing information or issue refund checks.
  • Establish customer and accessorial rates, fuel surcharges, payment deductions, unidentified payments, and/or resolutions.
  • Initiate refunds for duplicate payments, overcharge claims and/or cancelled loads.
  • Answer payables questions and/or emails and troubleshoot billing issues and inquiries from carriers.
  • Document all actions, decisions, and communications to assure availability of work history data.
  • Review and audit financial reports, payment applications, and/or invoice discrepancies to ensure accurate and thorough data entry of financial information

Qualifications:

Minimum Qualification:

  • High School Diploma or GED equivalent

Preferred Qualification:

  • High School Diploma or GED equivalent with 6 months to 1 year of finance, accounting/payroll, transportation/logistics experience, &/or military equivalent
  • Ability to maintain professionalism while dealing with difficult individuals
  • Ability to make independent time-sensitive decisions
  • Ability to manage multiple priorities
  • Ability to work both individually and as a team
  • Basic deductive reasoning skills
  • Experience in Finance
  • Knowledge of financials
  • Self-motivation


This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate.  This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.

Education:

GED (Required), High School (Required)

Work Experience:

Accounting/Payroll, Finance, Military, Transportation/Logistics

Job Opening ID:

00569720 Carrier Payable Support (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.