This role is responsible for managing all activities relating to master data maintenance and master data-related processes and requests. The incumbent is also responsible for ensuring compliance with control procedures on the maintenance of master data and governing the integrity of master data in all ERP systems and applications.

Key Results / Accountabilities:

• Maintains (creates, amends, inactivates, and/or deletes) the master data in the ERP systems and/or banking systems or portals based on approved master data change requests received
• Ensures creation and changes made are in accordance with the SOP, policy, regulations, and internal controls requirements
• Maintains proper change records on changes made, including generating reports for review and approval
• Supervises and provides guidance to the Master Data Analyst
• Reviews & approves creation or change made by the Master Data Analyst
• Proactively identifies, proposes, and implements continuous improvement initiatives within existing processes
• Supports new transition and migration projects as assigned
• Assists in ad-hoc functions, assignments, and related duties as and when required.

Qualifications & Experience and Competencies:

Education and Experience

• A Bachelor's Degree in IT or Business Administration, or other related field, is welcome to apply.
• A minimum of 2-3 years of experience in a Master Data or System Administration role or function.
• Experience in a shared service centre environment will be an advantage.
• Experience in using ERP systems.

Competencies Skills

• Bonus if Able to Speak, Read, and Write in Mandari/Japanese/Korean.
• Computer-literate and well-versed with Microsoft Office applications.
• Excellent English writing & and communication skills.
• Good customer service mindset.
• Appreciation and ability to link system requirements to business processes and outcomes.