Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place. 

Why choose Manulife? 

• Competitive Salary packages and performance bonuses 
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners) 
• Retirement savings benefit 
• Rewarding culture that values wellness and well-being 
• Performance Bonus 
• Global network of industry experts 
• Extensive training resources 

Job Description: 

We’re looking for a Business Process Associate to join our team at MBPS. This position is responsible for the precise indexing and data entry of transactions, prioritizing both quality and efficiency.

Key Responsibilities: 

•  Input and verify client information in the system (90% of the time).
• Create and fulfill necessary requirements (10% of the time).
  Ensure accuracy of information before issuance to prevent compliance errors.
• Complete all assigned cases within the designated turnaround time.
• Communicate effectively with underwriters and other departments.
• Consistently meet set service level targets.
• Handle transactions accurately with minimal supervision.

Qualifications: 

• College or University degree in any field.
• Typing speed of 45 WPM with 98% accuracy.
• Strong oral and written communication skills.
• Proficiency in basic computer systems and Microsoft Word/Excel.
• Understanding of basic insurance processes and principles.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM 

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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