Primary Responsibilities:

• Manage all the activities for the System Integration Testing
• Manage and provide overall leadership and communication to the SIT team of testers
• Manage and maintain the strategy for SIT (System Integration Testing) and follow the Best Practice defined procedures and processes
• Manage and provide input to the Project Quality Plan; reviews and approves the SIT Plan to ensure it meets the defined standards and outputs
• Manages and maintains a positive relationship with the client and manages expectations with respect to test deliverables and schedules
• Acts as an trusted/expert advisor and resource and provides leadership in all test aspects across the geographical areas, including opportunities to improve the quality, automation and efficiencies of the testing effort across teams
• Provides consultation to clients on test approach, plans and methodology
• Provides timely consultation to Test Leads, Project Managers on test estimations, testing strategy, test creation, execution and results around System Integration Testing
• Ensures test entry/exit criteria are identified, agreed and fulfilled for System Integration Testing and within project and test targets
• Work with the Best Practice team to instigate and participate in continuous improvement initiatives
• Takes on supervisory responsibility and provides input on team performance.
• Requires significant independent judgment to determine the most effective course of action at any given stage of the System Integration Testing
• Provide reporting on test status, defects, risks and metrics definition for System Integration Testing
• Ensure the necessary tools are available and provided for the testing team
• Ensure the appropriate planning and management of the test resources for the System Integration Testing team are executed

Desired Skills & Experience:

• Advanced level of ISTQB
• Advanced knowledge of procedures in QA, automation and end to end Software Testing.
• Preferably 10 years testing experience, with five years in test leadership experience in large implementation/software development projects.
• Quick to adapt to project requirements, traceability, and test/verification and validation
• Proven track record of leading test strategy and approach, with in-depth understanding of test processes and methodologies.
• Exposure to working in or with Agile teams
• Capable of high level test design and risk recommendation and management
• Test case to problem report mapping to prioritize best track for test execution and efficiency
• Experience in a distributive software environment and application testing with a multifaceted team
• Proven track record for KPI, Metrics definition and management reporting
• Highly developed leadership skills with ability to lead medium to large groups across geographical areas
• Experience in a consulting environment, with significant client contact.
• Expert level of analytical problem solving skills to identify and diagnose problems beyond current boundaries.
• Sophisticated communication skills to influence and gain cooperation with team members and customers.
• Telecommunications industry experience preferred.
• Preferable hands on experience in RTM (Rational Test Manager) RQM, UNIX, Linux, SQL (Oracle)
• Quick to learn new product requirements, test acronyms, metrics and methodologies.

Location(s):

IN.Bangalore.Office

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.