Ops Analyst Workforce Management

Posted:
6/26/2026, 6:06:12 AM

Location(s):
Chesapeake, Virginia, United States ⋅ Virginia, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Workplace Type:
On-site

The Analyst, Workforce Management will report to the Manager, Workforce Management and support the

day to day operations related to the Time and Attendance cycle for all Dollar Tree Stores, Store Support

Center, Store Display Team and Store Operations related employees.

Key areas of focus can include reporting and analysis, maintenance of labor standards and schedule

templates, labor compliance, store and field level budget allocations, business processes, training and

documentation, system maintenance, data mining and analyses, issues management and resolution, business

partnering with Field and IT Operations and special projects.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

· Subject matter expert (SME) and business liaison with IT and Legal for the WFM Suite.e of products

including Work Force systems (Compass and Legion), Automated Labor Scheduling, Time and

Attendance, and Work Force Analytics.

· Responsible for process review, simplification and documentation, as well as, project management

and implementation related to Store Payroll, Compass or Legion Time Keeping & Labor Scheduling,

Wage Management, Staffing and Scheduling, Punch Guarding and all other store labor related

systems and data.

· Understand labor standards and various labor laws that impact the Company.

· Ensure compliance related to scheduling, meal and rest breaks, penalty pay, labor regulations and

other internal requirements.

· Monitor wage and hour compliance and system utilization. Review minimum wage changes and

other merit increases, pay ranges, staffing mix and other payroll impacting drivers.

· Compile, analyze and provide detailed and summary reports for leadership to help leverage store

related payroll expenses. Implement new payroll dashboards and reports as needed.

· Responsible for generating and distributing key payroll reports on a weekly and monthly basis. This

includes timely reconciliations of data to ensure accuracy of reporting, processing payroll budget

adjustments and chargebacks, preparing journal entries, account reconciliations and results

commentary.

· Prepare communications and training material to share with various levels in the Company

from Stores to Senior Leadership and work with Store Ops Communications Team to assign tasks,

communicate information and train as needed.

· Maintain system data including interfaces, store hierarchy and key attribute tables, pay codes and pay code mapping, job titles, labor scheduling rule sets, etc. · Identify root causes for system and business problems in order to provide business commentary and solutions. Work directly with IT related to troubleshoot data inconsistencies, errors and other technical issues. · Responsible for solution design, development, testing and implementation of enhancements related to systems and processes. · Support overall Store Simplification and other Systems Integration. · Other duties as assigned


Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.

· Education: Bachelor’s Degree in Business Administration, Accounting or similar field

· Work Experience: 3-5 years retail operations experience preferred. Developing and delivering small

and mid-scale projects from development to delivery. Report development and instructional design

experience. Excellent analytical and creative problem-solving skills with keen attention to detail.

Excellent listening and interpersonal skills; excellent written and oral communication skills are

required.


Desired Qualifications - Desired but not required.

· Job Related Skills: Highly self-motivated and directed, able to exercise independent decision making

and taking action. Candidate must be deadline driven with demonstrated project management and

organization skills. Previous experience with labor reporting, compliance and management. Retail

operations experience preferred. Finance experience a plus.

· Technical Skills: Advanced MS Excel, Strong MS Office suite (including PowerBI)

required. Legion for Retail, MicroStrategy, SQL, and VBA preferred.

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

Workforce Management

Dollar Tree

Dollar Tree

Website: https://www.dollartree.com/

Headquarter Location: Chesapeake, Virginia, United States

Employee Count: 10001+

Year Founded: 1986

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: E-Commerce ⋅ Family ⋅ Food and Beverage ⋅ Retail ⋅ Service Industry

Visa Sponsorship: Sponsors work visas