Technical Support Engineer II

Posted:
10/21/2024, 3:44:09 AM

Location(s):
England, United Kingdom ⋅ London, England, United Kingdom

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security ⋅ Software Engineering

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?
 

About the team

FISPM (FIS International Securities Processing Manager) is a product-based solution for the trading, settlement and accounting needs of organizations operating in the global capital markets.  FISPM is a comprehensive middle and back-office solution for securities, providing a real-time, event-driven solution to automate post-trade operations and reduce the costs of manual intervention. FISPM provides market-leading functionality for a broad range of instruments in domestic, international and emerging markets. It is fully multi-currency and provides the flexibility, control and scalability required to meet the needs of today’s markets and those of the future.

What you will be doing

  • Work with production support team to investigate and fix reported issues.

  • Troubleshooting and debugging the product, access to logs and able to understand and interpret contents.

  • Perform detail analysis and investigation at application level and database / file system level including tuning and performance.

  • Able to create and release data repair scripts and other scripts for issue resolution.

  • Ensure that all products and services contribute to sustainability and the greater good of the company.

  • Gain product understanding and business understanding with strength at technical level.

  • Work collaboratively with a talented and specialized team members using Agile methodology (Scrum, Kanban).

  • Work in exciting and challenging environment.

What you bring:

  • Has skills on SQL, PLSQL language

  • Good verbal and written English

  • Competent in programming languages, database programming and analysis including tuning and performance.

  • Has skills on C Language

  • Strong diagnostic skills.

  • Proactive and team player.

Added bonus if you have:

  • Knowledge on Financial field (back office, middle office, bonds, securities, broker…)

  • Shell script

  • Java, Angular, Spring, EJB, Eclipse, VSCode

  • VM Azure

  • Basic knowledge on UTP SQL and CMockery unit testing frameworks

  • Familiar with GIT and Bitbucket (version control repository)


What we offer you:
A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Fidelity National Information Services

Website: https://fisglobal.com/

Headquarter Location: Jacksonville, Florida, United States

Employee Count: 10001+

Year Founded: 1968

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments