Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

About the Team
The Mobile Team is at the forefront of developing enterprise-grade CXM applications. We are a diverse group of engineers dedicated to creating mobile solutions that empower businesses to better understand and engage with their customers. Our applications are used by large enterprises across various industries to streamline customer interactions, gather insightful analytics, and drive customer satisfaction. We are passionate about leveraging the latest technologies, particularly React Native, to build robust, scalable, and secure mobile applications that offer a seamless user experience. Our team thrives on collaboration, innovation, and a shared commitment to excellence.

As part of the mobile team, you will have the opportunity to work on impactful projects that influence how businesses connect with their customers in a digital-first world. You will collaborate with top-tier, energetic mobile engineers who are recognized industrywide. Here, challenges are opportunities to stretch your skills and promote growth. Our environment is open and friendly, ensuring easy access to all team members and transparent communication. You will gain insights from founding members about strategic decisions and benefit from a learning culture enriched with regular educational sessions. Plus, our team hangouts enhance both your professional and personal connections.
If you are driven by innovation and eager to contribute to a team that values both
personal and professional development, the Mobile Team is your ideal destination. Join us to propel our product development and your career forward.

What Does Success Look Like
At Sprinklr, you will play a crucial role in our product development team as a Lead
Product Engineer. You will be in charge of creating, developing, and maintaining 
superior software solutions that satisfy our clients' changing needs. Under the direction of the engineering leads, you will work closely with cross-functional teams to develop cutting-edge features and platform advancements that promote innovation and continuous improvement.

What You will Do
Leadership and Team Management:
• Lead, mentor, and inspire a vibrant team of mobile engineers to deliver highquality products.
• Foster a culture of ownership, accountability, and continuous improvement within
the team.
• Conduct regular code reviews to ensure best practices and maintain code
quality.
Product Development:
• Drive the design, development, and deployment of new product features using
our existing infra while also enhancing the current infra.
• Collaborate closely with product managers, designers, and backend engineers to
translate requirements into technical specifications and solutions.
• Ensure the scalability, performance, and reliability of mobile applications.
Project Management:
• Manage multiple tracks of development, ensuring timely delivery of features and
updates.
• Proactively identify and address potential issues or bottlenecks in the
development process.
• Maintain clear and regular communication with stakeholders regarding project
status, timelines, and any potential delays.
Technical Excellence:
• Stay updated with the latest industry trends and best practices in mobile
applications development.
• Implement best practices for code security, resilience, and maintainability.
• Encourage the use of performance tools and techniques to enhance the user
experience.
Collaboration and Communication:
• Actively participate in daily stand-ups, sprint planning, and retrospectives.
• Facilitate cross-team collaboration to ensure alignment and smooth workflow.
• Provide clear and comprehensive documentation for all developed features and
updates.

What Makes You Qualified
Educational Qualifications:
• Bachelor's or master's degree in software engineering, computer science, or a
related field.
Experience:
• 3-5 years of software development experience specializing in mobile application
development.
• Experience in leading teams or projects.
Technical Skills:
• React Native Ecosystem:
o Strong background in building, scaling, and delivering mobile applications
using React Native tech stack.
o Extensive experience with JavaScript / TypeScript, React, React Native,
GraphQL and a strong understanding of Mobile development ecosystem.
• UI/UX and Architecture:
o Strong understanding of mobile UI/UX design principles and experience
working closely with design teams.
o Proficiency in design patterns, best practices, and software engineering
principles.
o High standards of code quality, testing, and documentation.
• Dev Testing:
o Extensive hands-on experience with dev testing frameworks and
methodologies. This includes unit testing, integration testing and UI
testing.
o Proficiency with tools like Jest, RTL and RNTL is essential.
• Debugging:
o Strong expertise in debugging including the ability to troubleshoot complex
issues in the development and production environments.
o Experience using advanced debugging tools like Chrome DevTools,
Reactotron, Flipper, Xcode/Android Studio debuggers to identify and
resolve issues related to memory leaks, performance bottlenecks, and
crashes.
• Performance Optimizations: 
o Experience with performance profiling and optimization techniques to
ensure applications run smoothly and efficiently.
• CI/CD:
o Experience with continuous integration and continuous deployment
pipelines for applications.
• API:
o Knowledge of RESTful APIs and their best practices.
o Understanding of rate limiting, caching strategies, and pagination to
optimize API performance for mobile ecosystem.
• Native Ecosystem:
o Familiarity with native mobile development ecosystem (iOS/Android) is
essential.
o Knowledge of Swift / Objective-C (iOS) and Kotlin / Java (Android) for
developing in the native ecosystem.
o Extensive knowledge of native build processes is a must.
• App Distribution:
o Experience with mobile app distribution process, including publishing and
managing applications on both the Apple App Store and Google Play
Store.
o Knowledge of handling app signing (including certificates and keys
management) is essential.
• Backend Technologies:
o Understanding of key strengths of Node.js - asynchronous programming,
event-driven architecture, and non-blocking I/O.
o Familiarity with Express.js or similar frameworks to develop RESTful APIs,
middleware, and services that integrate seamlessly is a plus.
• Cloud Services:
o Experience with cloud service providers such as Amazon Web Services
(AWS), Google Cloud Platform (GCP), or Microsoft Azure is a plus.

Soft Skills:
• Exceptional problem-solving abilities.
• Meticulousness in delivering high-quality software solutions.
• Strong teamwork and communication skills.
• Ability to thrive in a dynamic, fast-paced environment.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
 

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
 

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
 

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
 

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.