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Summary
The Senior Manager Logistics provides leadership for the Distribution Center and supervisors, who are directly responsible for turn key warehousing and transportation solutions. The incumbent will have and maintain high level interface directly with the customer on a regular basis.

Essential Functions

• Interface directly with the customer to ensure issues are resolved in a timely manner while maintaining a high level of customer satisfaction.

• Strategic operational planning and execution for the operation.

• Identify and/or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.

• Hire, supervise, develop and manage performance for employees and maintain a positive employee relations environment at assigned account(s).

• Maintain open and effective communications within the work group(s) and with other work groups within the organization. Review data, identify and implement necessary actions as required.

• May manage the profit and loss statements based on the complexity and scope of the organization.

• Lead a proactive safety program within the work group(s) consistent with company policy in order to provide a safe and secure work environment. Instruct and enforce location safety management plans, training and processes. Monitor the maintenance of equipment for assigned work group(s) by using checklists and observations as required.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Excellent problem solving skills

• Excellent oral and written communication skills with demonstrated leadership capabilities

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)

• Ability to work independently and as member of a team

• Flexibility to operate and self-driven to excel in a fast-paced environment

• Strong organization, analytical, and computer skills

• Ability to create and develop an inclusive and engaged work environment

• Ability to effectively manage Profit & Loss statements may be necessary depending on the complexity and scope of the operation(preferred)

• Capable of multi-tasking, highly organized with excellent time management skills

• Detail oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required

• Bachelor's degree in Business, Logistics, Supply Chain preferred

• Master's degree in Business, Logistics, Transportation or related field preferred

• Five (5) years or more relevant experience in supply chain, logistics, warehouse or industry related field required

• Five (5) years or more managing, leading and developing direct reports required

• Three (3) years or more Profit & Loss responsibility preferred

• One (1) year or more customer interaction preferred

 

Job Category

Logistics

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.  Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.  If you require assistance in order to apply please contact us at 226-213-4040.
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Ryder est un employeur offrant l’équité en matière d’emploi.  Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation.  Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous.  Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 226-213-4040.

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Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

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Current Employees:

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