Job Description

What is the opportunity?

Provides operational trade/sales support and operational client service functions in support for OTC derivatives and listed equities, options, bonds and futures

What will you do?

• First line of contact for client/counterparty and operational staff for all middle and back office related issues and inquiries.
• Primary Escalation point for fellow teammates as well as internal and external parties, in addition to the below First Line of contact listed above
• Lead contributor/participator for Projects and Initiatives within our group/operations and/or function as the conduit for trading and sales
• Allocate institutional orders to client sub accounts.
• Process post trade date corrections and cancel / re-bills.
• Work through the daily fail report and unmatched trades report.  Work with client back office personnel to resolve failing trades and unmatched trades.
• Work with back office to actively monitor settlement exceptions, ensuring timely settlement.
• Work with Toronto P&S / Contracts, R&D and trading as a liaison for street-side clearing.
• Act as a contact for Institutional traders regarding billing, settlement discrepancies and trading errors.
• Manage and reconcile inventory held by the desk. Take the necessary action to help Trading manage their holding within the set boundary
• Reconcile wash and inventory accounts used for Institutional billing.
• Coordinate Buy-in and Sell-out processes between traders, operations, and clients. 
• Coordinate with new accounts group to open and maintain Institutional client sub-accounts.
• Action various reconciliation reports; Imatch and related report Product Control, Sophis support, SPBS, and GEDA.
• Calculation of OTC notes and options and distribute out both internally and externally
• Instrument set up (instruction to internal and external)
• Calculation of “in and out of scope” for 871m issues

What you need to succeed?

Basic Qualifications (Legislative Requirement)

• Minimum 5 years of Operations experience
• Strong written and oral communication skills
• SIE and Series 99 Required

Suggested Qualifications:

• 5 years Operations experience
• Strong MS Excel skills
• BA/BS

What’s in it for you?

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
• We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to build close relationships with clients.

The expected salary range for this position is $85,000 to $125,000 USD depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Job Skills

Banking Products, Communication, Critical Thinking, Customer Inquiries, Customer Service, Interpersonal Relationship Management, Operational Delivery, Post Trade Processing, Process Improvements, Product Controlling, Taking Initiative, Time Management

Additional Job Details

BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORKNew YorkUnited States of America40Full timeCAPITAL MARKETSRegularSalaried2025-12-302026-01-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.