Manager Social Services Program - Infectious Diseases

Posted:
6/12/2026, 2:14:36 AM

Location(s):
Washington, United States ⋅ Seattle, Washington, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Product

Scheduled Hours

40

Position Summary

The Director of Ryan White Program Case Management provides strategic and operational leadership for all case management functions across the organization or assigned programs. This role is responsible for ensuring high-quality client service delivery, regulatory compliance, staff performance, workflow efficiency, and outcomes achievement. The Director develops systems, supervises leadership staff, and aligns case management operations with overall program goals and funding requirements. Ensures day-to-day services run effectively while building long-term capacity and performance.

Job Description

Primary Duties & Responsibilities:

  • Administers grants and service delivery awards including budget management, oversight of sub-awardees, submission of required reports and coordination with federal project officers and other funders.
  • Coordinates and monitors delivery of funded activities and services delivered. Ensures systems are in place to track effectiveness of these services as well as mechanisms to collect and review outcomes and patient satisfaction data.
  • Oversees development and delivery of services that support early identification, engagement and retention of patients under consistent health care. This includes supervision of Case Managers, Specialists and a Coordinator.
  • Writes and ensures timely submission of competitive and continuation grant applications and other public, private and foundation grants. Advises other lead staff to ensure grants are prepared consistently and of high-quality.
  • Contributes to internal and external planning efforts toward the development of quality health care and support services in the St. Louis region.
  • Seeks consumer input in program design, implementation and evaluation of services, including development, recruitment and facilitation of a consumer advisory board.
  • Meets regularly with the Medical Director and Executive Director regarding strategic planning and program development.
  • Cultivates leadership and managerial skills among emerging staff to enhance the organization’s capacity to implement new programs.
  • Works closely with the Mental Health Specialist to oversee mental health, substance abuse and support group services, including securing linkages to community-based providers/resources.
  • Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions:

  • Normal office environment.

Physical Effort:

  • Typically sitting at a desk or a table.

Equipment:

  • Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

A diploma, certification or degree is not required.


Certifications/Professional Licenses:

No specific certification/professional license is required for this position.


Work Experience:

Management (3 Years)


Skills:

Not Applicable


Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

Master's degree


Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.


Work Experience:

No additional work experience unless stated elsewhere in the job posting.

Skills:

Computer Literacy, Grant Writing, New Program Development, Report Writing, Social Work, Supervision

Grade

C13

Salary Range

$68,100.00 - $105,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

  • Up to 22 days of vacation, 10 recognized holidays, and sick time.

  • Competitive health insurance packages with priority appointments and lower copays/coinsurance.

  • Take advantage of our free Metro transit U-Pass for eligible employees.

  • WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

  • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

  • We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

  • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.