Posted:
9/14/2024, 4:09:17 AM
Location(s):
Vinton, Virginia, United States ⋅ Virginia, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
How You Will Shine:
The Assistant Housekeeping Manager reports to the Rooms Manager, oversees and directs all operations of the Housekeeping Department, promotes and maintains the highest level of Guest and Owner satisfaction through housekeeping excellence, special projects and duties assigned supporting budgetary controls and guidelines.
This role drives the hiring, training, motivating, recognizing, coaching and developing of all Housekeeping associates including Room Attendants, Housepersons, Laundry Attendants, Common Areas Attendants, Dispatch/Rooms Control and Housekeeping Supervisors. The Assistant Housekeeping Manager holds their team accountable to corporate Operational Compliance/Resort Operations standards and expectations, ensures departmental compliance with Loss Prevention and Health & Safety standards and is responsible for inventory, purchasing, ongoing inspections as needed of interior units and exterior common areas to maintain standards.
This role is responsible for assisting, inspecting and supervising the Housekeeping Staff to ensure that all rooms and common areas are cleaned and maintained at the level that meets, or exceeds, company and brand standards.
What You Will Bring:
· 3 years related housekeeping experience.
· 2+ years supervisory experience preferred.
· 1-3 years hospitality customer service experience.
· Ability to coach, mentor, train and develop staff.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
Website: https://travelandleisureco.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 2006
Last Funding Type: Post-IPO Debt
Industries: Hospitality