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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Continuous Improvement Engineer – ITAD Operations

Position Summary

Are you passionate about driving operational excellence across complex, multi-site operations? We are seeking a highly analytical and results-driven Continuous Improvement Engineer to lead process improvement initiatives, optimize operational workflows, and support strategic projects across our IT Asset Disposition (ITAD) facilities.

Key Responsibilities

• Analyze, design, and improve business processes, workflows, and operational procedures across multiple ITAD facilities.
• Lead continuous improvement initiatives focused on productivity, quality, throughput, cost reduction, and customer satisfaction.
• Conduct time studies, labor analysis, capacity planning, workflow assessments, and process evaluations to establish performance standards and identify optimization opportunities.
• Partner with facility leadership to identify operational challenges, perform root cause analysis, and implement sustainable corrective actions.
• Support facility design, layout optimization, material flow analysis, and space utilization initiatives to improve operational efficiency and scalability.
• Utilize warehouse design and engineering tools to evaluate and optimize facility operations and future growth opportunities.
• Develop and implement process documentation, standard operating procedures (SOPs), and best practices to ensure consistency across locations.
• Perform quantitative analysis, cost-benefit assessments, ROI modeling, and process measurement activities to support business decisions and capital investments.
• Research industry trends, emerging technologies, and best practices to identify innovative solutions and continuous improvement opportunities.
• Lead or support strategic projects involving operational transformation, facility improvements, automation, and process standardization.
• Train, coach, and mentor junior team members while promoting a culture of operational excellence and continuous learning.
• Collaborate with cross-functional stakeholders to ensure alignment between operational initiatives and organizational objectives.

What We're Looking For

• Bachelor's degree in Industrial Engineering, Operations Management, Manufacturing,  or a related field; equivalent experience may be considered.
• Minimum of 5 years of professional experience, including at least 3 years in continuous improvement, industrial engineering, operational excellence, process improvement, or related disciplines.
• Strong expertise in process improvement, workflow optimization, Lean methodologies, and operational excellence within warehouse, logistics, distribution, manufacturing, ITAD, reverse logistics, refurbishment, or supply chain environments.
• Proven experience conducting time studies, labor planning, capacity analysis, workflow assessments, process mapping, and productivity improvement initiatives.
• Experience supporting multi-site operations and leading projects that drive measurable improvements in efficiency, quality, throughput, and cost performance.
• Knowledge of warehouse design concepts, facility layouts, material flow analysis, operational modeling, and space utilization planning.
• Experience using CAD software, AutoCAD, Visio, or other warehouse design and modeling tools to support facility planning and optimization.
• Strong proficiency in Microsoft Excel, data analysis tools, and operational performance measurement.
• Familiarity with Warehouse Management Systems (WMS), Labor Management Systems (LMS), and operational reporting tools.
• Lean Six Sigma Green Belt, Black Belt, or equivalent Continuous Improvement certification preferred.
• Demonstrated ability to lead projects, influence stakeholders, and drive change across multiple operational teams.
• Experience mentoring junior engineers, analysts, or process improvement professionals is highly desirable.
• Excellent analytical, problem-solving, communication, presentation, and project management skills.
• Ability to travel approximately 25–30% to support multiple facilities, operational initiatives, and project implementations.

Why Join Us?

Join a team where your expertise directly impacts operational performance across a growing network of facilities. You'll lead high-visibility initiatives, collaborate with business leaders, and help shape the future of our ITAD and reverse logistics operations while advancing your career with a global industry leader.

The typical base pay range for this role across the U.S. is USD $88,700.00 - $150,800.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.