TeleSales Medical Representative

Posted:
6/30/2024, 5:00:00 PM

Location(s):
Kuala Lumpur, Malaysia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Data & Analytics

We are looking for an enthusiastic Telesales Representative to contribute in generating sales . You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone

Responsibilities

  • Contacting potential or existing customers to inform them about a product or service using scripts
    Answering questions about products or the company
    Asking questions to understand customer requirements and close sales

Requirements

  • Proven experience as telesales representative or other sales/customer service role in Life Science industry
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    Ability to learn about products and services and describe/explain them to pharmacist
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus

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IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com