Posted:
9/9/2024, 3:51:23 PM
Location(s):
Queensland, Australia ⋅ Herston, Queensland, Australia
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Medical, Clinical & Veterinary
Workplace Type:
Remote
Full-time (100%), permanent position
Base salary will be in the range $78,944 - $87,750 + 17% Superannuation (HEW Level 5)
Based at our Herston campus
Exciting opportunity for an enthusiastic Clinic Coordinator to provide high level support to the establishment and ongoing management of a new student led dental clinic at Herston. You will support the clinical supervision of students undertaking the new Doctor of Dental Medicine program, in university owned and managed 16-chair community clinic.
In this role, you will be a collaborative team leader, aiding the development and implementation of resources, systems, processes and procedures that promotes ‘best practice’ in patient care.
This role is based at the Herston campus, with remote collaboration with the School’s established clinical teams based in Dalby and St George, with occasional travel to these locations required.
Key responsibilities will include:
Establishing reception processes, such as scheduling appointments, processing payments, record maintenance, and overall coordination of the patient-clinic relationship.
Leading and coordinating staff training and aiding in the induction and support of students.
Coordinating communication to prospective and existing patients regarding the scope of services provided by the clinic.
Demonstration as an expert user of the Patient Management System and generating reports and training as required.
Support the Clinic Manager in the allocation of work tasks and priorities, motivating team members to perform at a high standard.
Preparing and clearing away of equipment, instruments and materials utilised by the clinics, using knowledge of the stages within a dental procedure.
Overseeing stock control of clinic stores, equipment and supplies and aid in the purchase of clinical resources.
Dealing competently and safely with hazardous or toxic waste or materials.
Support the Clinic Manager in the leadership and management of the clinic operations Maintain awareness of new developments and dental techniques and sharing with team members.
Due to the nature of this position and operational requirements of the clinic, the Clinic Coordinator may be required to take leave in alignment with the academic calendar. Please take this into consideration prior to submitting your application.
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions
17.5% annual leave loading
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
Salary packaging options
Completion of Certificate IV in Dental Assisting and relevant work experience as an Oral Health Receptionist and Dental Assistant (minimum 5 years), or an equivalent combination of experience and/or education and training.
Demonstrated high level of accuracy and attention to detail.
Proven ability to organise, schedule and plan work to achieve pre-determined measures and criteria whilst allowing for fluctuations in clinic workload.
Demonstrated experience in high volume work environment where patient issues and situations that were stressful or sensitive were handled tactfully, diplomatically and effectively.
Experience with clinical practice software and patient management systems.
Ability to work autonomously and independently, reflecting the nature of operations within the Satellite clinic, exercising judgment and initiative in accessing School support structures when required.
Ability to represent the School in a professional and courteous manner and according to contemporary standards of clinical service in a high volume/pressure environment.
Excellent customer service skills and the ability to communicate with patients and students, including people from diverse cultural backgrounds showing appropriate levels of empathy, respect and confidentiality.
Proven ability to lead and motivate staff members and students and work as part of a multi-disciplinary team.
The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
For more information about this opportunity, please contact Mrs Sarah Robinson (School Manager, School of Dentistry) via email at [email protected]. For application queries, or to request a copy of the full position description, please contact [email protected] stating the job reference number (below) in the subject line.
All applicants must upload the following documents in order for your application to be considered:
Cover letter summarising how your background aligns to the ‘About You’ section
Resume
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
Applications close Tuesday 24th September 2024 at 11.00pm AEST (R-42762).
Website: https://uq.edu.au/
Headquarter Location: Saint Lucia, Queensland, Australia
Year Founded: 2014
Last Funding Type: Grant
Industries: Education