Mail Room Operations Associate

Location: Oak Ridge, TN

Employment Type: Full-Time | On-site

About the Role

We are seeking a detail-oriented, reliable Mail Room Operations Associate to oversee the daily flow of incoming and outgoing mail, packages, and internal deliveries. This role is essential to keeping our business running smoothly and requires a strong focus on accuracy, timeliness, and customer service.

Key Responsibilities

· Receive, sort, and distribute all incoming mail and packages to the correct departments or individuals.

· Prepare and process outgoing mail, including postage, shipping labels, and courier pickups.

· Track and maintain records of shipments, deliveries, and postage expenses.

· Coordinate with carriers (USPS, FedEx, UPS, etc.) to ensure timely pickups and deliveries.

· Manage mail room supplies and equipment; arrange maintenance as needed.

· Follow company security and confidentiality protocols for sensitive documents.

· Assist with special projects such as bulk mailings or interoffice deliveries.

· Operate a company vehicle for local deliveries and interoffice runs as needed.

Qualifications

· High school diploma or equivalent required.

· Must have an active driver’s license and a clean driving record.

· Mail room, shipping/receiving, or operations experience preferred.

· Strong organizational skills and attention to detail.

· Ability to lift and move packages up to 50 lbs.

· Proficiency with basic computer applications (MS Office, shipping software).

· Excellent communication and time-management abilities.

Schedule & Compensation

· Standard schedule: Monday–Friday

· Competitive hourly wage or salary based on experience.

· Comprehensive benefits package including [health, dental, vision, 401(k), PTO—customize as needed].

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.