WHO WE ARE  

Accenture is a leading global provider of a broad range of professional services in strategy and consulting, interactive marketing, information technology and business operations services, with digital capabilities in all of these areas. With more than 800,000 employees worldwide, we serve clients in more than 120 countries. We have been operating in Slovakia since 1992 and employ more than 2,100 people in Bratislava and Košice.

Accenture globally has ranked 6th on the Great Place to Work® World’s Best Workplaces™.

At Accenture Slovakia, we’re proud to be recognized as a Great Place to Work®, with standout scores in the categories Made to Feel Welcome and Amazing Culture. We also have achieved an impressive 5th place in the Najzamestnávateľ 2025 ranking within the IT & Telecommunications category.

Come join Accenture as an HR Service Delivery Analyst! You'll tackle a variety of HR-related challenges - resolving policy issues, handling client queries, and collaborating with third-party providers using established procedures. You'll ensure the accuracy of documentation, update processes, and help maintain strong client relationships. This role offers hands-on experience across benefits administration, payroll, case management, onboarding, reporting, and more, all while working as part of a supportive team. If you're detail-oriented, proactive, and eager to make an impact, we invite you to join us!

YOUR MISSION:

• Solve issues related to policies, client queries, and third-party provider interactions using established HR procedures.

• Ensure accuracy of processed documents in line with objectives set by your manager.

• Update processes and procedures to reflect acknowledged changes.

• Develop strong client relationships and escalate risks related to client satisfaction promptly.

• Perform preventive quality controls and take corrective actions when errors occur.

• Work under regular local supervision to track progress against results.

You will support HR Service Delivery processes, including:

• Benefits and Health & Pension Provider Management

• Case Management and Workforce & Data Administration

• Base & Incentive Pay Administration, Compensation & Payroll

• Recognition and Rewards, Salary Survey Management

• Contact Center Support, HR Portal, Global Mobility

• Pre-Payroll and Time Management processes

• Agent Training, Learning & Communications

• Quality Assurance, Reporting, Technical Support

• Workforce Management, Document Production

• Employee & Job Data Change, Exit Management

• Organization & Position Management, Onboarding

WHO YOU ARE:  

• Bachelor’s degree.

• 1-2 years of experience in a similar position preferred (HR, payroll, or administration).

• Fluent Slovak (C1+) and English (B2+) language skills.

• Experience in improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs.

• Knowledge of employee services with a focus on query and case management.

• Ability to manage payroll processes within HR, including compensation, benefits administration, tax withholding, and compliance.

• Strong communication and negotiation skills.

• Analytical mindset and attention to detail.

• Positive, confident, and motivated approach with a willingness to learn.

GET IN CONTACT:

Any questions? Then please send an email to your recruiter [email protected]. 

We look forward to receiving your application!

#LI-EU

WHAT’S IN IT FOR YOU?

Accenture offers a competitive compensation package. As required by the Slovak law we state that the legal monthly minimum gross base pay starting from 1 600 € depending on your professional and personal qualifications in the required areas.

Flexibility: 
• Flexible working arrangements (time & place of work)  

Recognition: 
• Guaranteed paid overtime or overtime vacation 
• Flexible Benefit System - budget to be spent on services of your choice 
• Competitive bonus structure 
• Refer-a-Friend – get a bonus in the employee referral program 
• Loyalty rewards 
Future: 
• Wide range of trainings and expert lectures 
• Regular performance review and career growth possibilities 
• Ongoing career guidance and mentoring (Global Mentoring Program, Lean In) 
• Employee share purchase plan 
Family & Health: 
• 3 extra days off 
• Sick leave salary compensation (up to 100%) 
• Home-office equipment 
• Family oriented benefits (Wedding, Parental and Baby days-off and bonuses) 
• Employee assistance services (professional psychological, financial and legal help) 
• Multisport card 

• Contribution to special vision correction appliances 

• Life and disability group insurance 

• Sport vouchers for children’s sport activities and children camps 

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.