The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role

At PayPal, we believe in building merchant and consumer focused products to unlock the next phase of growth in Commerce. We are seeking a talented Product Commercial Manager passionate about building best in class payment experiences for our merchants and consumers. In this role you will be responsible for the coordination and translation of product components from concept and strategy to monetizable products in PayPal’s Checkout portfolio with their respective business partners. This includes devising a successful merchant migration strategy from legacy to new integration processes and prioritization of product roadmaps to ensure feature adoption and profitability, globally.

Meet the team

The Checkout Product Commercialization team is responsible for crafting the strategy to help our checkout merchants be successful over the entirety of their lifecycle by using PayPal's best-in-class product suite and product monetization to ensure profitability for our business. The team develops merchant vertical specific products to grow existing merchant footprints as well as to enable new and untapped channels. The team also acts as a key liaison between internal product teams, machine learning data scientists, engineering, GTM, finance, analytics, marketing and sales orgs to ensure all our products are best suited for the merchants and consumer needs with consistent experiences.

Job Description:

Your way to impact

In this role you will be responsible for the coordination and translation of product components from concept and strategy to monetizable products in PayPal’s Checkout portfolio with their respective business partners.

Your day to day

In your day to day role you will:

• Lead the product vision, strategy, roadmap and prioritization for Fastlane, ensuring alignment with company goals and customer needs. 

• Collaborate closely with software and platform engineering, data science, and internal product teams to deliver high-quality checkout solutions. 

• Drive the product optimization process, from ideation and requirements gathering to execution and launch. 

• Analyze consumer and merchant feedback, market trends, competitive data and conversion funnels to continuously improve the product and identify new opportunities. 

• Develop and maintain strong relationships with key stakeholders, including customers, partners, and internal teams. 

• Work closely with all the Checkout PMs, Identity, and the core integrations team to manage Branded checkout consumer and merchant use cases (including Auth Rate improvements, error handling, Geo expansion and vertical specific use cases etc).

• Monitor and report on the success of product initiatives, using data-driven insights to inform future development. 

• Prioritize and execute on the existing maintenance/optimization of the legacy platforms, including bugs, new feature requests.

• Provide the right level of support and direction to keep the product and engineering team working efficiently and aligned with the overall product strategy

• Participate in regular cadences (stand up's, retrospective, planning meetings) and be engaged with the team throughout the product life cycle.

What do you need to bring

• MBA or advanced degree preferred.

• 8+ years of product management experience or other relevant experience (preferably in Fintech/Payments).

• Strong technical background with the ability to understand and discuss architectural concepts, prioritize feature trade-offs, and identify new opportunities with technical team members. 

• Excellent oral and written communication skills with the ability to adapt your message to the technical level of the audience (developers, engineers, data scientists, product managers and senior business leaders).

• Excellent analytical, problem-solving, and decision-making skills. 

• Proven ability to lead and influence cross-functional teams in a fast-paced environment. 

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.