The Opportunity

Reporting to the AVP, Head of Canada Expense Management, the Manager, Canada Segment Expenses is responsible for the implementation, maintenance and monitoring of monthly expenses, metric analysis and other expense accounting and reporting for Group Insurance business unit and functions assigned.

By using general expense expertise and business specific knowledge, the Expense Manager will provide analysis, accounting, and recommendations to their leader for reporting to senior management within the Canadian Segment as well as directly presenting these findings to the CFO, Group Insurance.  This includes developing appropriate expense processes, monthly reporting as well as forecasting and participating to the annual budget process. The incumbent’s role is part of the broader Expense Shared Service Center (ESSC) and will work with peers from the different global expense functions.

Key Responsibilities:

• Produce standard expense reports according to the schedule.  Ensure quality and accuracy of data, reconciliations and adjustments as required.  Provide valuable analysis and clear, concise commentary on expense results.
• Investigate expense headwinds/tailwinds and provide analysis of trends to assist with business decisions.
• Collaborate with business and expense function peers to deliver forecasts and budgets. This includes working closely with the functional work area managers within the assigned business unit to identify expense risk and opportunities and recommend potential actions for the BU CFO and representatives.
• Build relationships across business and expense functions and establish a high level of credibility.
• Maintain high standards in interactions with Business and Finance clients.
• Provide strong, proactive leadership and coaching to indirect reports and extended team of financial professionals.
• Use appropriate judgment in dealing with unexpected issues and requests, demonstrating an ability to prioritize work.
• Identify and recommend best practices, process, and controls as well as supporting the development of suitable reporting.
• Provide necessary project support to advance the objectives of the ESSC.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Accounting designation or working towards (CMA, CA, CGA, CPA) with 5+ years of relevant experience in progressive accounting roles
• Bachelor’s degree in accounting or finance or equivalent
• Strong business acumen with ability to communicate complex financial concepts, analysis and results in a clear, concise, easy to understand manner including the ability to interact with senior leaders and representatives from BUs and functions
• Strong interpersonal skills with the ability to collaborate and influence effectively
• A comprehensive knowledge of reporting requirements, sound business practices and controls, and accounting principles which apply to financial companies and the area of expense management
• Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills
• Ability to independently manage multiple, conflicting priorities and deliver a quality result within tight deadlines
• Strong accounting and expense systems knowledge (e.g. Essbase, CERT)

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all partners and has a positive social and environmental impact.

#LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Toronto, OntarioHybrid

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.