Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You’ll Do

Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners.                        
Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.                        

How You’ll Do It

• Provides support to acquirers, network to network partners, issuers, and processors. Researches complex situations and supports participants with operations.                

• Supports business development teams to expand acceptance. Onboardings new franchises, issuers, acquirers, processors, and software vendors on the network. Assists with contract negotiation and due diligence.                

• Supports participants through the semi- annual release process. Manages and coordinates certification. Ensures participants are in compliance with operating rules and regulations. Engages participants to support network initiatives.          

• Analyzes end to end transaction processing, troubleshoots issues and acceptance complaints, and support issuer launches.                

• Mentors team members. Executes department initiatives. Leads the department to ensure processes and projects are well documented to meet auditing requirements.                

Qualifications You’ll Need

The Basics

• Bachelors - Finance, Business Administration and Management, Information Technology, Engineering         

• Experience in Payments, financial services, or related field    

• In Lieu of Education Experience in Payments, financial services, or related field        

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing? Primarily remain in a stationary position.                     
Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? Occasionally move about the work environment to complete the major responsibilities of the job.    
Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No                            
Primarily, where is this job performed? Primarily performed indoors in an office setting.                     
Does this job require the ability to operate equipment or machinery? Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.        
Does this job require the ability to communicate verbally or in written form? Select all that apply. Ability to communicate verbally.; Ability to communicate in written form.        
Does the job require travel? Travel up to 10% of the time.        
Does this role require testing or assessments to measure the ability to perform the job? No
 

Bonus Points If You Have

• Payments Industry experience

** Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United Kingdom on a full-time basis. **

Application Deadline:

The application window for this position is anticipated to close on Oct-30-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected]. Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.