OneMain Financial –Associate Director – Enterprise GenAI  Engineer

Who we are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century.

Job Family: Operations
Level: IC4B
Location: All HQ Offices

Key Responsibilities

• Configure, test, and maintain enterprise-supported genAI toolset for corporate end users. Oversee user onboarding and provide technical support.
• Identify needs and pilot new genAI tools for corporate users. Gather user feedback and metrics to assess value and fitness for the organization.
• Partner with Enablement & Literacy Lead to:
  • define success metrics and goals for genAI adoption and usage
  • build and maintain reporting dashboards.
  • address training needs of the organization through demos, workshops, training, and knowledge sharing.
• Partner with risk and data teams to ensure responsible AI usage aligned with organizational values and regulatory requirements.
• Research and align with the latest trends related to GenAI, bringing best practices back to the organization.

Requirements

• Bachelor’s Degree in Computer Science or a related field, with 6-8 years of experience in IT software and engineering.
• Excellent interpersonal, written/verbal communication, and leadership skills, with the ability to make recommendations and explain GenAI concepts to all levels of the organization.
• Deep knowledge and practical experience with GenAI, including ML, NLP, LLMs, RAG, MLOps, and agentic systems.
• Proven track record of implementing and managing successful enterprise initiatives, preferably related to GenAI or other innovative technology.
• Experience with all elements of change management.
• Proven capacity to work independently and manage multiple, competing demands.
• Ability to travel domestically.

People and Culture

OneMain’s inclusive culture allows team members at all levels of our organization to further their careers and achieve both personal and professional goals. We believe that motivated members are more engaged, productive, innovative and collaborative, which in turn helps deliver a consistently excellent customer experience.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.