About this role:

Wells Fargo is seeking an Executive Director, Senior Lead Business Banking Change Management Consultant. This role supports our Merchant Services Business Banking segment and will manage change management initiatives for the segment.  They will also work closely with internal and external partners to implement projects and initiatives that directly impact the strategic priorities of the business.

In this role, you will:

• Manage the end-to-end Change Management process for the Merchant Services Business Banking sales segment

• Lead the execution of strategically important change initiatives for the business by partnering with internal and external teams to assess, plan, build and deploy new strategies to the sales team

• Act as subject matter expert for Business Banking sales on projects impacting the segment

• Maintain the full book-of-work for the segment

• Provide regular updates to Senior Leaders throughout the business

• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational

• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership

• Provide direction to a cross functional team using business expertise

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Deep knowledge of Merchant Services and/or Business Banking

• Demonstrated ability to lead complex, enterprise‑wide initiatives from problem definition through execution with minimal oversight

• Proven experience setting execution strategy, aligning workstreams to business priorities, and anticipating downstream impacts across functions

• Skilled thought‑partner to senior leaders, influencing decisions through data, insights, and risk‑based recommendations

• Advanced capability in senior stakeholder management, including Executive Directors and cross‑LOB partners

• Strong ability to navigate ambiguity, competing priorities, and organizational change while maintaining delivery commitments

• Experience facilitating discussions that drive alignment, resolve conflict, and accelerate decision‑making

• Deep understanding of risk management, controls, and regulatory considerations within business execution

• Advanced analytical skills with the ability to translate data into executive‑ready insights, define success metrics, track outcomes, and adjust execution based on data

• Proven success leading multi‑workstream programs spanning technology, operations, and business teams

• Exceptional written and verbal communication skills, including distilling complex topics into concise executive messaging and presenting confidently to senior leadership

• Polished executive presence appropriate for a Senior Lead role

​
Job Expectations:

• This position offers a hybrid work schedule requiring onsite presence at one of the listed locations

• This position is not eligible for Visa sponsorship

Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Posting End Date: 

26 Mar 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.