Sr Manager NA Fulfillment

Posted:
8/15/2024, 5:00:00 PM

Location(s):
Alabama, United States ⋅ Florida, United States ⋅ Viera, Florida, United States ⋅ Washington, United States ⋅ Seattle, Washington, United States ⋅ Huntsville, Alabama, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Operations & Logistics

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!  

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At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflight!  

We are a diverse team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and require your commitment and detailed attention toward safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin’s vision of millions of people living and working in space to benefit Earth.

Responsibilities include but are not limited to:

  • This team is responsible for fulfillment, order flow, outbound and reverse logistics for aerospace hardware
  • This leader will design and implement best-in-class processes for all aspects of warehouse and fulfillment
  • They must be an expert in inbound and outbound fulfillment, warehousing, reverse logistics processes, and asset & inventory management with a multi-site perspective
  • They’ll leverage their operations expertise to scale from initial product introduction to full-rate  production for large-scale, complex aerospace vehicles
  • They will need to create strong partnerships across operations, program, supply chain, and technical teams
  • Responsible for the Fulfillment team’s vision and execution plans for long-term scaling, this leader will have the opportunity to make big decisions and innovate to improve the customer experience
  • They will also be active participate in the day-to-day tactical operations
  • The ability to operate at all levels to identify root causes and corrective actions and improve performance as we scale
  • Partner with up- and down-stream teams to address pain points
  • Develop a team of leaders and empower them to make decisions independently
  • Serve as an escalation point when operational issues arise
  • Oversee inventory management including inbound product tracking, facility space constraints, supplier returns, shipping and receiving capabilities, etc
  • Maintain correct counts/controls of finished goods inventory
  • Support all departments with the knowledge and ability to perform all functions of their position by providing additional training, support, and resources as needed
  • Facilitate the integration and continuation of cross-training programs throughout the departments to promote team cohesion, efficiency, and continued employee growth
  • Work closely with Enterprise Technology to identify and implement state-of-the-art technologies and manage their implementation across all sites.

Minimum Qualifications

  • This leader needs a deep understanding of logistics, warehouse, and fulfillment processes and must be willing to build and implement processes and measurements to measure performance and drive continuous improvement
  • Ability to thrive in a fast-paced environment involving ambiguity and high rates of change
  • 5+ years of working cross-functionally with tech and non-tech teams experience
  • 5+ years of program or project management experience
  • 5+ years of managing, analyzing, and communicating results to senior leadership
  • Experience creating and executing logistics and warehouse strategies, including the use of 3PL solutions
  • Experience implementing repeatable processes and driving automation or standardization
  • Experience defining program requirements and using data and metrics to determine improvements
  • Excellent verbal and written communication and negotiation skills
  • Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook)
  • Bachelor’s degree, or equivalent work experience


 

Compensation Range for:

WA applicants is $144,078.00-$201,709.20

Other site ranges may differ

Applications will be accepted on an ongoing basis until the requisition is closed.

Inclusivity Statement

Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Benefits

Benefits include:  Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

Paid Time Off:  Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

Discretionary bonus: Bonuses are designed to reward individual contributions as well as allow employees to share in company results.

Eligibility for benefits varies by role type, please check with your recruiter for a comprehensive list of the benefits available for this role.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on “EEO Is the Law,” please see here.

Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Blue Origin’s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at [email protected].

California Applicant Privacy Notice

If you are a California resident, please reference the CA Applicant Privacy Notice here.

Blue Origin, LLC

Website: https://www.blueorigin.com/

Headquarter Location: Kent, Washington, United States

Employee Count: 1001-5000

Year Founded: 2000

IPO Status: Private

Last Funding Type: Grant

Industries: Aerospace ⋅ Manufacturing ⋅ National Security ⋅ Renewable Energy