Location: 3520 Laird Road Mississauga, L5L 5Z7

Schedule: Wed to Sun (9:00 AM to 5:00 PM) - fully on-site

About the Role

As the Workforce Planner & Administrator, you will oversee workforce planning, scheduling, and workforce performance reporting. You will report to the Site Director and will interact with Site Operations, Human Resources, Talent Acquisition, and Contingency Worker Agencies on a regular basis.

What you will be doing:

• Create a rolling-week labor plan with defined staffing risks and actions, recommended staffing levels and mix; based on the end objective of delivering on-time and on budget production plan
• Facilitate regular alignment meetings with Production, HR, and agency partners to review labor plans, adjust for volume fluctuations, and ensure on-time, on-budget delivery of production goals.
• Optimize labor deployment and shift design across different areas (Prep, Cook, Pack, Quality, Sanitation, Warehouse) to maximize line efficiency, minimize downtime, and match staffing to real-time production loads. Collaborate with Production and Planning to balance headcount based on daily meal targets, product mix, and throughput constraints.
• Track and analyze workforce data and key metrics — including internal vs. agency mix, attendance, absenteeism, attrition, and overtime — to proactively identify labor risks and improvement opportunities. Build dashboards and reports that provide visibility into labor utilization and cost efficiency across departments.
• Manage and reconcile internal and agency labor hours; review timesheets for accuracy, and ensure timely approval.
• Oversee weekly scheduling processes, including schedule creation, availability requests and changes, and daily schedule adjustments; Ensure processes owners adhere to define planning and scheduling processes
• Communicate & coordinate with employment agencies for daily labor management
• Create and publish management reports on labor performance for e.g. : scheduled plan Vs target and review with respective departments.
• Train and support define users on workforce planning and scheduling tools and systems
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• Perform other related duties as assigned to support efficient labor operations and workforce optimization.
• All other duties as assigned

At a minimum, you have: 

• At least 5 years of experience in a similar position within a production/supply chain industry
• Excellent written and verbal communication skills
• Ability to present and explain complex information to non-technical staff in a user-friendly way
• Strong analytical skills and attention to detail; Proven ability to produce, analyze, and interpret complex sets of information to support the diagnosis of problems.
• A clear passion for food and working in a fast paced production environment;

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

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