Guest Services Representative II - NCH Wellness Center - Days

Posted:
9/18/2024, 1:00:51 PM

Location(s):
Illinois, United States ⋅ Arlington Heights, Illinois, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Position Highlights:
  • Guest Services Representative II - NCH Wellness Center
  • Location: Northwest Community Hospital, Arlington Heights, IL
  • Hourly, Day shift
  • Monday and Wednesday (4:45am-8:00am)
  • Flexibility to cover additional shifts if needed

What you will need:

  • Completion of high school diploma or equivalent.
  • The level of knowledge normally acquired through three years of experience in customer service or related position.
  • Relevant knowledge of the fitness industry.
  • CPR/AED (AHA/BLS) Certification within 3 months of hire required

General Summary:

Reporting to the assigned coordinator or manager, enhances customer service by providing a variety of service initiatives including taking appointments, processing payment, answering member inquiries and assisting with a variety of member or guest related issues.