Position Title

Engineering Lead - SRE

Reports To

Director Engineering - DevOps, Security and Corporate IT

Position Summary

We seek an experienced SRE Engineering Lead with a strong background in observability to build and oversee our SRE operations and observability standards. 

This new role will be responsible for monitoring our applications deployed in AWS, recommending performance enhancements and operational best practices. 

The ideal candidate will demonstrate expertise in AWS solutions, with experience in establishing SRE processes and observability best practices. 

This role is for an Engineering Manager who will continue building an SRE practice at PropertyFinder and grow the practice to govern observability best practices. This role will be a conduit between DevOps, Engineering and Cyber Security. You will provide comprehensive reports and frequent presentations to C-level and the Engineering leadership team. 

Key Responsibilities

SRE Management:

• Lead, recruit and oversee the development and growth of a team of SRE engineers
• Oversee the development and enforcement of observability practices and application performance.
• Set the standard SLA/SLI/SLOs for all applications built by Property Finder. 
• Monitor all cloud and corporate IT applications for observability related events.
• Incident management: Act as first point of contact for incidents and work with Product squads for resolution within defined SLOs.
• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Improve SDLC through post-incident reviews and process - technical adjustments
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services in order to improve team efficiency through automation and uplifts
• Balance feature development speed and reliability with well-defined service-level objectives
  
  

Desired Qualifications & Experience

• Minimum 5 years of relevant experience in a similar role having led a team.
• Bachelor’s degree (or equivalent) in computer science or related discipline
• Experience with observability and monitoring tools, such as Cloudwatch and Datadog
• Understanding of SLIs, SLOs and SLAs and how to implement metrics to capture and visualise those.
• Ability to program using one or more high-level languages, such as Python, GoLang or TypeScript 
• Experience with cloud compute technologies and architecture, specifically, AWS, using Kubernetes and Serverless environments. 
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement to build resilient systems through consistent communication channels with developers and stakeholders.

Preferred skills and qualifications

• Previous success in technical engineering and leadership
• Coding experience beyond simple scripts
• Knowledge about load testing tools and how to implement load testing. 
• Knowledge about database management systems, MySQL, MongoDB, DynamoDB and general differences between MySQL and NoSQL.
• Knowledge about networking protocols: TCP, UDP, QUIC (optional)