Annual salary: up to £45,000.00
Damp and Mould Surveyors
Location: You would be expected to carry out visits in Thurrock, Thanet, Tonbridge and additional surrounding areas as required
Full time / Permanent
Salary up to £45,000 per annum and £4,500 car allowance
About the Role
As a key part of the branch team, the Damp & Mould Compliance Surveyor will focus on delivering specialist surveying services to meet local service demand. The role is dedicated to ensuring compliance with damp and mould-related statutory and operational standards, supporting proactive risk management and delivering best-in-class customer service. While primarily branch-based, this role may occasionally support the Damp & Mould Compliance Team (DMCT) to meet broader service requirements.
Principal Accountabilities
- Surveying and Diagnostics: Conduct property surveys to assess and diagnose damp and mould issues, identifying the root cause and recommending solutions. Provide detailed reports, including estimates, measurements, and scope of works, in line with contractual commitments, service standards, and statutory regulations
- Work Planning and Resource Allocation: Support effective planning and prioritisation of damp and mould-related works to maximise service delivery. Ensure alignment with budgets, financial controls, and procurement protocols to deliver value for money
- Technical Support and Advice: Act as a local subject matter expert, providing technical guidance to colleagues, clients, and customers on damp and mould issues. Ensure clear communication to enable informed decision-making and positive customer outcomes
- Compliance and Health & Safety: Ensure all surveying and remedial works comply with relevant Health & Safety standards, Building Regulations, and industry best practices. Maintain accurate records to support compliance monitoring and reporting requirements.
- Customer-Focused Service Delivery: Provide excellent customer service by communicating professionally and empathetically with service users. Ensure all works consider the customer’s experience, prioritising their health, safety, and wellbeing
- Operational and Team Support: Collaborate with the branch team and DMCT to ensure consistent service delivery. This includes supporting the DMCT during peak periods or when branch resources allow
- Continuous Improvement: Contribute to the identification of innovative solutions and process improvements to enhance service delivery, reduce risks, and ensure quality outcomes
- Asset Care: Maintain and manage any allocated company assets, including diagnostic tools, ensuring compliance with company policies and prompt reporting of any issues or damage
- Additional Responsibilities: Undertake other duties as required, such as participating in on-call arrangements or covering for other surveyors to ensure seamless service delivery. Attend meetings and training sessions as necessary to support personal and professional development
- Primarily branch-based with site visits as required. May occasionally provide support to the DMCT for high-priority or complex cases
- Work closely with the General Manager, branch team, and Customer Care team to ensure survey schedules align with local service priorities
- Exercise professional judgment to assess and prioritise works based on safety, quality, and budget considerations
- Diagnosing and proposing cost-effective solutions for damp and mould issues
- Assessing whether works meet compliance and quality standards
- Advising on health and safety risks, escalation protocols, and safeguarding concerns
Key Criteria
- HNC/HND in Building Surveying, Construction, or Building Services
- IOSH Managing Safely or equivalent Health & Safety qualification
- PCA Damp, Timber, and Mould Technician Certification
- Proven experience in surveying, with specific expertise in damp and mould diagnostics and remediation
- Demonstrable success in customer-focused environments
- Working knowledge of statutory compliance, housing disrepair legislation, and housing standards (e.g., HHSRS)
- In-depth knowledge of Building Regulations, Health & Safety standards, and legal requirements for damp and mould compliance
- Strong technical reporting skills, including the preparation of remedial scopes and cost estimates
- Excellent communication and customer service skills to manage sensitive customer situations effectively
- Proficiency in using compliance software and diagnostic tools.
- Full UK driving licence
Benefits
- Leading Pension scheme
- 25 days annual leave plus bank holidays
- Private Health Care
- Home based with expectation to travel
- Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
If you would like to discuss your application further in confidence, please contact Laura Crosby at [email protected]
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.