Enterprise Sales Support Specialist

Posted:
8/2/2024, 12:52:44 PM

Experience Level(s):
Junior β‹… Mid Level

Field(s):
Customer Success & Support β‹… Sales & Account Management

Workplace Type:
Remote

 

 

⚑️ Why Altium?

Altium is transforming the way electronics are designed and built. From startups to world’s technology giants, our digital platforms give more power to PCB designers, supply chain, and manufacturing, letting them collaborate as never before.

  • Constant innovation has created a transformative technology, unique in its space
  • More than 30,000 companies and 100,000 electronics engineers worldwide use Altium
  • We are growing, debt-free, and financially strong, with the resources to become #1 in the EDA industry

About the Role: 

We are searching for a qualified Enterprise Sales Support Specialist to join our Enterprise sales team. This person will provide support to our Enterprise Account Managers with a primary focus on supporting and driving global software renewals. This person will also provide additional Sales support on an as-required basis.

A Day in The Life of Our Enterprise Sales Support Specialist 

  • Provide necessary support as directed by the Enterprise account managers to ensure that software renewals are quoted, delivered and closed prior to license expiration dates.
  • Follow up with customers about contracts and other questions.
  • Monitoring performance indicators for the Enterprise renewal business.
  • Work directly with the Enterprise SVP to ensure the Enterprise renewal business grows and is scalable.
  • Additional Sales support may be requested on an as-required basis. 

What You’ll Need For This Position:

  • BS degree in Marketing or associates degree in relevant field a plus.
  • Experience in developing quotations for software renewals.
  • Hands-on experience with CRM systems / Salesforce.
  • Proficiency with MS Office Suite, particularly MS Excel.
  • In-depth understanding of Sales principles and customer service practices.
  • Excellent verbal and written communication skills.

Germany Benefits 

  • πŸŒ… Pension Benefit 
  • 🧘 nilo.health + Calm App, mental health and wellbeing support
  • πŸ“š Professional development support
  • πŸ₯³  Employee referral and employee-of-the-month programs
  • πŸ– Vacation days + paid sick days 
  • πŸ«‚ Special Leave for urgent family matters
  • πŸ–₯ Home internet allowance 
  • 🏑 Flexible working arrangements available based on role and location
  • 🚌 Low-cost public transportation
  • πŸ₯ͺ Free fruit, snacks, and drinks in the office
  • πŸš— Free parking 

🎯 What Matters to Us

  • Big-thinking in pursuit of purpose
  • Diversity of thought
  • Courage of conviction
  • Transparency of intent
  • Ingenuity of AND
  • Agility in action
  • Adaptability of approach
  • Grit in pursuit of mission

🌍 Also, we would like you to know

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

πŸ’‘ Learn more about why a career at Altium is an opportunity like no other: https://www.youtube.com/watch?v=cAYCOLpPLPE 

✈️ Altium Benefits: https://careers.altium.com/#s-benefits 

πŸ‘ Are you already an Altium employee? Please apply directly through our internal Greenhouse job board. If you have questions, please contact HR.

Altium

Website: https://altium.com/

Headquarter Location: La Jolla, California, United States

Employee Count: 501-1000

Year Founded: 1985

IPO Status: Public

Last Funding Type: Post-IPO Equity

Industries: Electronic Design Automation (EDA) β‹… Electronics β‹… Embedded Software β‹… Software β‹… Software Engineering