Retirement and Private Pay Consultant Temporary Full Time [HC RLC 1.00] AgeCare Harmony Court

Posted:
8/6/2024, 5:00:00 PM

Location(s):
Burnaby, British Columbia, Canada ⋅ British Columbia, Canada

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Consulting ⋅ Customer Success & Support ⋅ Growth & Marketing ⋅ Sales & Account Management

Opportunity:

The Retirement Living Consultant is AgeCare’s internal expert on seniors retirement living and serves as the key sales and marketing person for the community. The retirement living consultant will excel at customer service and always look for opportunities to make our communities more resident-centered. This candidate will perform the necessary administrative, sales, community outreach and marketing duties to achieve and maintain occupancy targets within the community. This is a full-time, temporary position for one year with the possibility of extension.

Key Responsibilities:

• Drive the development and execution of the annual sales, marketing, and community outreach plan for the community, with support from the Administrator and the Director of Communications & Marketing
• To make sales calls, handle all inquiries and tours, qualifying all prospect and leading them through the sales process
• To facilitate a smooth transition for residents by coordinating all aspects of the move-in process from lease or agreement signing, to coordination with hospitality and maintenance, and post move in follow-up
• To conduct suite inspections upon resident move out, and assisting the Administrator 5 and/or Maintenance Manager in determining resident damage and estimating cost of repairs
• To manage the ongoing relationship with the retirement living The Opportunity:

The Retirement Living Consultant is AgeCare’s internal expert on seniors retirement living and serves as the key sales and marketing person for the community. The retirement living consultant will excel at customer service and always look for opportunities to make our communities more resident-centered. This candidate will perform the necessary administrative, sales, community outreach and marketing duties to achieve and maintain occupancy targets within the community. This is a full-time, temporary position for one year with the possibility of extension.

Key Responsibilities:

• Drive the development and execution of the annual sales, marketing, and community outreach plan for the community, with support from the Administrator and the Director of Communications & Marketing
• To make sales calls, handle all inquiries and tours, qualifying all prospect and leading them through the sales process
• To facilitate a smooth transition for residents by coordinating all aspects of the move-in process from lease or agreement signing, to coordination with hospitality and maintenance, and post move in follow-up
• To conduct suite inspections upon resident move out, and assisting the Administrator 5 and/or Maintenance Manager in determining resident damage and estimating cost of repairs
• To manage the ongoing relationship with the retirement living residents
• To provide local/ community expertise and input into the development of marketing materials, such as the website, adverts, sales materials, and campaigns
• To actively seek ways to resolve issues or concerns with residents and families; keeping community processes, productivity, and success in mind

Qualifications:

• Business diploma or degree with a focus on sales and marketing
• Minimum of 2 years of experience in sales, marketing, or a similar industry-related position
• Computer literacy is essential; in particular MS Office Suite, Facebook and Customer Relationship Systems (CRMs)
• Must be fluent in English, both orally and in writingresidents
• To provide local/ community expertise and input into the development of marketing materials, such as the website, adverts, sales materials, and campaigns
• To actively seek ways to resolve issues or concerns with residents and families; keeping community processes, productivity, and success in mind

Qualifications:

• Business diploma or degree with a focus on sales and marketing
• Minimum of 2 years of experience in sales, marketing, or a similar industry-related position
• Computer literacy is essential; in particular MS Office Suite, Facebook and Customer Relationship Systems (CRMs)
• Must be fluent in English, both orally and in writing

Salary Range: $55,000.00 - $64,000.00 per year

Salary placement based on qualifications and experience.

If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!