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Job Description Summary:

The Senior Consultant Home Care operates at HomeReach Hospice as The Family Support Services Senior Consultant. It is a multi-level position that supports several areas in the OhioHealth Hospice House and the volunteer program. This position is responsible for coordination, supervision and training of hospice volunteers in accordance with Medicare Conditions of Participation. These areas, for volunteer support, include but are not limited to; OhioHealth Hospice House: front desk and Suite B desk, family and patient kitchen, stockroom, inpatient unit, bereavement activities, sewing and card group and so on. Volunteer coverage is also provided in homes and nursing homes. In addition to supporting our hospice volunteers, this specialist will assist our Philanthropy Advisor and Bereavement counselor at Hospice House in community outreach and projects. The Sr. Consultant will be asked to assist with a variety of projects to enhance the visitor experience at Hospice House. Time will be spent in the community giving talks and manning information tables at different events. This is a creative and flexible position that exists to support the ideals and mission of HomeReach Hospice. The Sr. Consultant will interact with families, patients, staff and providers in this work, attend IDT and meetings as required.

Responsibilities And Duties:

Driving is an essential function of the job.
60%
Executes sales strategy targeted to meet customer needs and achieve growth. Identify and develop new referral sources, utilizing relationship-based sales skills/strategies. Maintain current referral base assuring that services needs are being met and continuing to strengthen relationships. Utilize effective time and territory management techniques.
20%
Educates patients and families on OhioHealth services/products provided in home/community. Collaborate/coordinate with clinical/intake/admission teams to ensure smooth patient transition.
10%
Maintains accurate records and produces sales reports in intervals as directed. Maintains competitive data file and referral source profiles. Prepares for and participates in all sales meetings and other meetings/events as needed.
10%
Serve as all-inclusive resource for referral sources. Provide/coordinate education for professional groups, staff and community.


As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.  

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

High School or GED (Required)DL - Driver's License - Department of Motor Vehicles

Additional Job Description:

A sense of adventure and commitment to what you can do for others. A flair for throwing a party, speaking to a group about end-of-life care/grief support or recruiting volunteers for hospice. A willingness to be a good listener, anticipate need, and meet families in crisis where they are. This position is managed with an appreciation for flexibility, the willingness to learn and help others learn as well, and a strong work ethic. A sense of humor is essential. 

Work Shift:

Day

Scheduled Weekly Hours :

32

Department

Hospice Business Operations

Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment