Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

The Seneca Nation Group companies offer competitive compensation and a strong benefits package including comprehensive medical and dental care, matching 401K, paid time off, flexible spending accounts, disability coverage, and other benefits that help provide financial protection for you and your family. We pride ourselves on our collaborative work environment and culture which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.

Seneca Global Services, LLC is seeking a Program Manager in El Segundo, CA. The Program Manager will lead our customer team. In this role you will analyze and track contract performance metrics; track deliverables, and hold stakeholders accountable for completion; help develop, implement, and track contract task and programs to improve contract performance.

 

Responsibilities include, but are not limited to:

• Provide overall program leadership, guidance, and manage all aspects of a given program, including requirements gathering, business case creation, and implementation
• Develop resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities
• Review program budget variance and scope change requests, and participate in the budget-resolution process
• Develop and maintain operational reports for programs
• Gather and analyze data trends; provide actionable insights to programs and stakeholders to improve performance
• Lead cross-functional meetings and foster teamwork; drive escalation and resolution of issues, while promoting collaboration and coordination across broad categories of stakeholders
• Support and coach other staff about programs, while providing technical expertise in planning, execution, and leadership of program, projects, and initiatives
• Lead and drive internal prep meetings in preparation for external meetings with provider groups
• Prepare materials for both internal and external provider meetings
• Summarize key meeting notes and document action items; distribute them to stakeholders
• Other duties assigned

Basic Qualifications:

• Requires a bachelor's degree or equivalent experience
• Knowledge of Remedy and ServiceNow
• Requires at least 5 years of prior relevant experience in Quality and/or Risk Adjustment programs
• Previous project or program management experience required
• Data analytical skills and experience required
• Excellent analytical and problem-solving skills
• Active Top Secret clearance