ABOUT THE JOB 

We are seeking an experienced Business Analyst who is passionate in delivering unprecedented user experience across customer and banker journey. 

YOUR JOB RESPONSIBILITIES 

• Work with business users to elicit and define user requirements using the most appropriate method(s), and translate them into functional requirements, and contribute to the management expectations.  

• Analyse requirements that are uniquely traceable, verifiable, and prioritised in a manner that is acceptable to both business and technology stakeholders.  

• Use the relevant data and modelling tools to analyse and represent information in an effective form, to translate business requirements into meaningful statements of work.  

• Produce relevant documentation and keep them timely updated and transparent with the team. 

• Communicate iteration priorities, feature sets, roadmaps, and customer feedback to a variety of different stakeholders and executives. 

• Apply strong Business Analysis skills and methodologies to ensure that what is produced is aligned and value maximized for our customers.  

• Engage and discuss with the related stakeholders on the status of a project, as well as constantly ensure the requirements are understood by the team. 

• Assess existing processes to identify redesign or enhancement opportunities to deliver improved productivity or efficiency to the business.  

• Support and review the testing scenarios, test data and defects verification throughout the delivery lifecycle. 

• Represent the project team at workshops, presentations, showcases, and other meetings as appropriate, ensuring any decisions made are communicated back to the engineering team. 

YOUR SKILLS & EXPERIENCE 

Must have. 

• At least 3+ years of experience as a Technical Business Analyst or Product Owner with highly developed Technical Analysis skills.  

• Excellent English communication skills (both verbal & written) and strong Presentation capabilities. 

• Advanced skills in using suitable tools for business modelling, drawing business and technical flows/diagrams, creating mock-ups /wireframes/prototypes, etc 

• Good skill in Elicitation and Requirement analysis & documentation with a high-level focus on details 

• Hands-on experience in influencing and collaborating with internal stakeholders such as Product Owners, Solution Designers and Architects  

• Working knowledge of technical concepts (e.g. user interfaces, API, databases, system integration) and dealing with technical stakeholders  

• Strong problem solving and troubleshooting skills, with detail-oriented mindset 

• Experience with Agile methodology, especially Scrum framework 

• Experience in the UI/UX or understanding of user-centric mindset 

Nice-to-have 

• Have basic knowledge of cloud-based technologies (Amazon Web Services is preferred) 

• Experience or knowledge of BABOK® Knowledge Areas 

• Bachelor’s Degree, preferably in IT, Business, Computer Science, or related area 

• Experience in the Banking or Financial Services industry 

• Any additional certification or training in BA, PO, UX or related area (e.g. PSPO, CSPO, CBAP) 

THE BENEFITS AND PERKS 

 
1. Generous compensation and benefit package 

• Attractive salary and benefits  

• 20-day annual leave and 7-day sick leave, etc.  

• 13th month salary and Annual Performance Bonus  

• Premium healthcare for yourself and family members  

• Monthly allowance for team activities  

• Premium welcome kit and frequent appreciation gifts   

• Extra benefits for long-term employees 

2. Exciting career and development opportunities  

• Large scale products with modern technologies in banking domain  

• Clear roadmap for career advancement in both technical and leadership pathways  

• Well-structured learning and development programs (technical and soft skills)   

• Sponsored certificates in both IT and banking/finance  

• Premium accounts on Udemy.  

• English learning with native teachers  

• Opportunity for traveling & training in Australia. 

3. Professional and engaging working environment 

• Hybrid working model and excellent work-life balance.    

• Well-equipped & modern Agile office with fully stocked pantry   

• Special programs to improve your physical and mental health.   

• Annual company trip and events    

• A solid talented team behind you – great people who love what they do.  

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE 

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow. 

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process. 

CLOUD-FIRST 

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!