Customer Care Representative - Las Vegas - In Office

Posted:
12/6/2024, 3:43:31 AM

Location(s):
Nevada, United States ⋅ Las Vegas, Nevada, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support

MTM is looking for Customer Care Representatives to join our team.

Location: In Office - 5 days a week

750 Pilot Road Suite G and H
Las Vegas, NV 89119

Shift: 9:30am - 6:00pm PST

Hourly Rate: $17.00

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM).  The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. 

All you need for the Customer Care Representative role is:

  • Must be able to work in office in our Las Vegas location
  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • Basic typing/computer experience with excellent navigational skills

The culture and benefits of working for MTM:

We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers—for all races.

What’s in it for you:

  • Pay on Demand
  • Health and Life Insurance Plans
  • Dental and Vision Plans
  • 401(k) with a company match
  • Flexible Scheduling
  • Paid Time Off and Holiday Pay
  • Maternity/Paternity Leave
  • Birthday Holiday
  • Casual Dress Environment
  • Tuition Reimbursement
  • MTM Perks Discount Program
  • Leadership Mentoring Opportunities

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.