“That’s the way it’s always been done.” We believe those seven words are the most detrimental to learning and growing, both individually and as a collective team. If you agree, we want to talk to you.

Over 30,000 customers rely on ZoomInfo’s expanding suite of go-to-market solutions that put best-in-class B2B intelligence at the forefront of productivity, growth, and innovation. And we’re not close to satisfied.

While the rocket ship took off long ago, ZoomInfo is looking for captains, not passengers, who want to help our team discover new frontiers and define new possibilities. This is a fast-paced and constantly evolving environment that requires excellent communication skills, the ability to multi-task and meet deadlines, superb analytical skills, and the ability to team with others within the company. This position has excellent career growth potential, including frequent promotions progressively increasing responsibility.

What You'll Do :

O2C:

• Experience in CMD, Invoicing, Dispute and collections. Prior work  experience with client
• Experience in finance operations work with expertise in [OTC] / AR-related  processes in a BPO/Shared Services environment.
• Exposure to an SAP ERP (S4 Hana) environment SAP in a multi-country environment with Shared service exposure.
• Required good knowledge of MS Excel.
• Good communication and Analytical skills
• Interpersonal skills and Positive attitude
• Commitment to quality work
• Act as subject matter expertise in the areas of OTC Process
• Be well equipped with the O2C, Invoicing, Cash, and collection processes.
• Regular updating of process documentation and job aids
• To ensure timely review and closure of open items before closure.
• Client interface and support transitions as and when required.
• Ensure compliance with the statutory framework as required by norms in each country as per Company Policies
• Build strong connections with external and internal stakeholders.
• Act as a support to team members in terms of process queries and assist to perform high.
• Root cause and trending analysis of disputes, suggesting and implementing corrective and preventive measures.
• Manage day-to-day activities with the team.
• Support TL in building a culture of continuous improvement and operations excellence.
• Previous experience in SAAS company will be an added advantage.

Experience : 2-5 Years

Working hours : 5PM-2AM/7PM-4AM

 

#LI-Hybrid