Manager, Digital Workplace, On Site Services Lead

Posted:
6/9/2026, 5:32:43 PM

Experience Level(s):
Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

As a member of the on-site services team, you provide technical support and operational excellence related to IT services.

How you will contribute

You will work with technology teams at global, regional and in-country levels to ensure that enterprise initiatives and supplier agreements are delivered to local markets cost effectively and with a high degree of customer satisfaction. To excel in this role, you will effectively oversee the vendors performing these services for Mondelēz and work closely with the wider IT team to ensure seamless alignment and provide overall leadership for IT field services in your area who support IT infrastructure setups, namely networks, hosting, end-user computing, printing, fixed and mobile voice services. You will also work with vendors to ensure resource needs being met across the country or business unit.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Infrastructure technology, vendor relationship management and customer engagement experience and business acumen
  • IT infrastructure
  • Working effectively with internal and external teams, leading when necessary
  • Supplier relationship and contract management
  • Customer service and communicating effectively, verbally and in writing

More about this role

What you need to know about this position:-

What extra ingredients you will bring:

Education / Certifications:

Job specific requirements:

Travel requirements:

Work schedule:

No Relocation support available

Business Unit Summary

Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

Regular

Technology Infrastructure

Technology & Digital

Mondelez International

Website: https://www.mondelezinternational.com/

Headquarter Location: Chicago, Illinois, United States

Employee Count: 10001+

Year Founded: 1903

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Consumer Goods ⋅ Food and Beverage ⋅ Food Processing ⋅ Manufacturing