Assets Protection Specialist

Posted:
8/18/2024, 5:00:00 PM

Location(s):
Cleveland, Ohio, United States ⋅ Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

The pay range per hour is $21.75 - $37.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

ALL ABOUT TARGET

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.

Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.

ALL ABOUT ASSETS PROTECTION

Assets Protection (AP) teams function to keep our guests, team and brand safe and secure and lead through crisis events. They protect profitable sales by mitigating shortage risks, preventing, investigating and resolving theft and fraud to ensure product is available for our guest.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Assets Protection Specialist can provide you with the:

  • Skills using surveillance and intelligence-led tactics to keep team members and guests safe and secure while aiding in the reduction of shortage
  • Ability to use Target's video surveillance system to monitor guests and identify potential theft risks
  • Ability to implement Target's Assets Protection practices and routines to reduce and prevent shortage
  • Ability to properly and effectively document cases
  • Experience identifying strategic resolutions of external theft and fraud, and apprehension

As an Assets Protection Specialist, no two days are ever the same, but a typical day will most likely include the following responsibilities:

  • Support total store sales and increase profitability by ensuring product is in stock and available to our guests
  • Resolve theft by using good judgement and conducting high-quality apprehensions in shortage focus areas while strictly adhering to policy and procedures and AP leadership guidance
  • Identify theft trends by leveraging technology, reporting and surveillance tactics
  • Drive a theft prevention culture by implementing action plans of AP leadership to reduce shortage by improving processes and merchandise protection standards
  • Identify, escalate and support internal theft investigations at the direction of AP leadership
  • Prevent theft by gathering intelligence and communicating important issues
  • Understand and appropriately use video systems to monitor theft activity and support internal cases
  • Respond to security incidents and submit appropriate documentation for all incidents following AP policy and procedures
  • Lead a physical security and safety culture for our team members and guests by creating awareness and training safe and secure standards throughout the building
  • Provide service and a shopping experience that meets the needs of the guest
  • Model safe behaviors at all times while maintaining a clean store
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.
  • All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

  • Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
  • Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
  • Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
  • You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be an Assets Protection Specialist. But, there are a few skills you should have from the get-go:

  • Must be at least 18 years of age or older
  • High school diploma or equivalent
  • Meet any state or local licensure and/or other legal requirements related to the position
  • Welcoming and helpful attitude toward guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Effective communication skills
  • Work both independently and with a team
  • Manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Climb up and down ladders
  • Apprehend subjects in accordance with company policy
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds
  • Flexible work schedule (e.g., nights, weekends and holidays) ; regular and prompt attendance necessary
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.