Head of Commercial and Strategy

Posted:
1/7/2026, 2:40:30 PM

Location(s):
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy


Job Description

Role Purpose

The Head of Commercial and Strategy will lead the market expansion and revenue growth for our next-generation Mobility-as-a-Service (MaaS) platform. Reporting directly to the CEO, this role is responsible for architecting the commercial landscape, securing high-value strategic partnerships, and launching innovative, tech-enabled service products that bridge the gap between digital platforms and physical transport infrastructure.

Key Responsibilities

Strategic Partnership Development

  • Supply Ecosystem Growth: Identify, negotiate, and secure long-term partnerships with regional transport operators, fleet owners, and "last-mile" service providers to ensure a comprehensive supply network.

  • Digital Integration Strategy: Lead initiatives to digitize traditionally analog transport sectors, creating proprietary data streams that provide a competitive advantage in scheduling and reliability.

  • Cross-Border Collaboration: Work with regional stakeholders and financial partners to implement seamless, multi-currency payment solutions and cross-border travel protocols.

Commercial Model & Revenue Optimization

  • Multi-Layered Revenue Management: Oversee a diverse monetization strategy that includes transactional commissions, B2B service contracts, and high-margin value-added products.

  • Anxiety-Gap Solutions: Design and launch "guaranteed mobility" products—such as missed connection protection—to increase customer trust and justify premium price points.

  • B2B & Corporate Growth: Develop and scale a Corporate SaaS vertical, securing recurring revenue through managed travel solutions for large organizations.

Product Launch & Market Strategy

  • Go-to-Market (GTM) Leadership: Lead the commercial rollout of new features, moving from regional pilots to full-scale international corridors.

  • Data-Driven Decision Making: Utilize internal AI-driven insights and "Ground Truth" data to optimize pricing, predict market demand, and refine the value proposition.

Risk Management & Strategic Defense

  • Regulatory Navigation: Develop market-entry strategies that address local regulatory requirements and protect the brand from operational liabilities.

  • Dynamic Risk Evaluation: Collaborate with tech teams to implement dynamic pricing models that adjust based on real-world risk factors and operational delays.

Requirements

  • Professional Background: 12+ years of senior leadership experience in Commercial Strategy, Business Development, or General Management within the Tech, Mobility, or Fintech industries.

  • Strategic Excellence: Proven track record of identifying "Blue Ocean" opportunities and building defensible market moats in fragmented industries.

  • Partnership Expert: Exceptional negotiation skills with the ability to influence C-suite stakeholders across different cultures and regulatory environments.

  • Analytical Mindset: Comfortable working with Data Scientists and Engineers to translate complex AI capabilities into marketable commercial products.