Position Summary...

What you'll do...

Manager, Strategic Partnerships and Governance

This position is base on-site at Walmart's Home Office in Bentonville, Arkansas. A comprehensive relocation package is available.

About the job

This position is accountable for enabling strategic and operational aspects of core ‘Financial Operations’ outsourced to BPO vendor with an objective to ensure it is compliant, efficient, effective and best in class to deliver value to Walmart. 

This is a full-time role and should ensure maximum leverage of the operations teams supporting Walmart. 

Major accountabilities:

• Oversee the effective management of BPO contracts and business cases, to ensure both contractual and commercial compliance.
• Oversee the effective management of governance programs supporting BPO.
• Functional and fundamental understanding of the business processes and activities performed by the BPO on behalf of Walmart. 
• Build an influential relationship with the BPO vendor to reinforce a positive environment.
• Actively engage with BPO vendor to understand and address operational pain points.
• Drive continuous improvement mindset, best practices framework, case studies, benchmarking for making processes more efficient and effective with the BPO vendor.
• Foresee risks, be proactive and predictive while developing mitigation plans.
• Act as BPO expert, in this role being the primary contact for global stakeholders and translating global finance requirements towards back-office operations in the BPO.
• As part of our managed services construct with our BPO, actively drive the service level discussions, both from a metrics as well as yearly target perspective, service levels, customer NPS feedback in close cooperation with the operations leads in the company and our BPO.
• Within the Compliance and Internal Controls frameworks, actively monitor the risk and controls model and support the follow-up of the Continuous Controls Monitoring and Segregation of Duties initiative for the BPO operations.
• Liaison between company global stakeholders and BPO vendor.                         
• Promote a learning culture within a diverse, multi-cultural team spanning multiple geographies.

Essentials: 

• Prior experience in global BPO Operations, Transitions, Assessments, Contract management, Consulting, or Shared Services. 
• Experience in leading cross functional teams, working in cross functional/matrixed environment, and/or multi-national team. 
• Proficiency in using advanced functionality of Microsoft Office.
• Experience in change management.
• Experience in project management discipline, and/or valued contributor to large scale projects.
• Bachelor’s degree in business, finance, information technology.  (MBAs preferred but not mandatory). 
• Prior experience in BPO vendor / partnership management (Preferred but not mandatory). 

Required skills: 

• Ability to think strategically and communicate in a conceptual/structured way.
• Ability to translate finance business needs into efficient tools & processes.
• Strong team player and collaboration skills.
• Ability to navigate complex, cross functional, geographically distributed org.
• Excellent interpersonal skills, good with people, ability to negotiate.
• Strong communication and convincing skills, also with non-finance functions.
• Comfortable working with deadlines and in projects.
• Strong analytical skills and problem solver.
• Able to drive change through the finance organization.
• Continuous Improvement mindset, easily identify process inefficiencies with ability to standardize and streamline to enhance cycle times. 

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. 

Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. 

Who We Are 

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement.  From day one, you’ll be empowered and equipped to do the best work of your life.

careers.walmart.com 

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $60,000.00-$110,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in business, finance, information technology, or related area and 2 years' experience in business, finance, shared services, retail, information technology, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Experience leading cross-functional teams., Master's degree in business, finance, information technology, or related area, Using advanced functionality of Microsoft Office

Primary Location...

1301 Se 10Th St, Bentonville, AR 72712-3148, United States of America