Primary City/State:

Phoenix, Arizona

Department Name:

Technology Mgmt-Bio-Med

Work Shift:

Day

Job Category:

Clinical Support

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for installing, repairing, calibrating, preventative maintenance, electrical safety and performance verification, bench and field service on most medical equipment at the board/module level with assistance or direct supervision.

CORE FUNCTIONS
1. Installs, repairs, and calibrates clinical equipment at a component level. Inspects incoming equipment for compliance with codes, standards and manufacturer’s recommendations.

2. Performs scheduled/preventive maintenance, electrical safety inspections, and quality assurance consistent with applicable regulatory standards on assigned medical equipment in a timely manner.

3. Repairs patient care equipment, medical communications equipment and PCs to board/module level through and understanding of electronics theory and applications including operating systems and PC repair. Reads detailed electronic schematics. Troubleshoots equipment using available test equipment. Monitors the work of outside contractors/vendors engaged in equipment repair.

4. Provides customer relations and resolves equipment service problems by ensuring that clinical capability is restored as quickly as possible. Maintains communication with customers regarding the status of equipment repairs. Proactively solves technology issues when appropriate. Coordinates/schedules service (self, vendor and, when appropriate, other technicians) via management of customer expectations. Performs device investigations related to regulations and/or incident reporting under supervision if applicable.

5. Provides direct marketing and sales support to Technology Management internal and external customers.

6. Documents all work performed, maintains parts, supplies, tools, test equipment and technical literature by completing service reports and supplemental productivity documentation in an accurate and timely manner. Maintains an accurate and current parts inventory. Assists manager in maintaining a comprehensive library of technical literature.

7. Assists with equipment installations and project work involving patient care, medical communications technology, and clinical application networks.

8. Trains field technicians with less expertise in preventative maintenance and repair of medical equipment, and service delivery methods when appropriate.

9. This position has service responsibility in several departments in multiple facilities: regionally and system-wide. Customers are internal and external (including physicians, nurses, other hospital and HMO personnel, veterinary clinics, surgi-centers, walk-in customers, etc.) This position receives direction from senior level Biomedical Technicians or the Technical Services Manager.

MINIMUM QUALIFICATIONS
Must possess a strong knowledge of electronics as normally obtained through the completion of an Associate’s degree in electronics and a minimum of two years of related experience within an acute-care hospital setting.

Must posses a valid driver’s license and be eligible for coverage under the company auto insurance policy

Must possess a working knowledge of electricity, AC/DC electronics including power supplies, electro/mechanics including motors and motor controls, and hydraulics/pneumatics. Must be knowledgeable in medical terminology and basic physiology. Must also be proficient in PC repair and Windows PC and network operating systems.

PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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